|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Advanced Technical Solutions
About this pro
Was able to assess the issue with the printer. Would be better to buy new since mine over 5 years old. Robert was excellent and will his Company for my home computer needs.Nov 28, 2017Verified
Super fast response and very reasonable quote for work performed. Highly recommended.Nov 6, 2017Verified
Mr. Tillman was very easy to work with, kind and efficient. He fixed the problem quickly and I was able to use my computer and printer.Oct 27, 2017Verified
Robert is very knowledgable and worked hard to help me understand the problems and how he fixed them. He was courteous and very professional, and he scheduled our appointments to fit what worked best for me.Aug 29, 2017
outstanding customer service. Did a great job and kept me abreast of the progress.Aug 29, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?The pricing will vary depending on the type of work that needs to be done. For small jobs that don't take long I will just charge a flat rate, but for larger jobs or commercial jobs I will charge by the hour.
- What is your typical process for working with a new customer?I like to take the time to assess the problem and identify my clients needs, and then recommend a course of action moving forward to resolve the problem.
- What education and/or training do you have that relates to your work?I have over 16 years of experience in the IT field resolving issues such as virus removal, building and repairing hardware, Exchange server and email support, experience supporting all Microsoft operating systems from Window NT up to Windows 10, support for Microsoft Office from version 2003 to version 2016, networking support, and printer support.