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Water Damage Cleanup and Restoration
I would recommend Restoration 1 of Charlotte to anyone! I was very satisfied with there work.May 31, 2018Verified
From start to finish, I was extremely happy with Restoration 1! They were so knowledgeable and helped me understand what was happening each step of the way. On time, professional and above all, trustworthy. Highly recommend Restoration 1May 17, 2018
I’ve had to use Restoration One twice for water damage. Both times they’ve done a very good job. The work was done quickly and communication was very good throughout. I’d definitely use them again.May 16, 2018Restoration 1 of Charlotte's reply
Thanks Brian, glad we could help.
- What should the customer know about your pricing (e.g., discounts, fees)?We use Xactimate estimating software, the same system most insurance companies use so you can trust we will make sure your property value is maintained.
- What is your typical process for working with a new customer?We establish the standard of care necessary to fully clean and dry your home or business. This includes confirming build dates to eliminate the possibility of asbestos or lead cross contamination during our work. We fully inspect your home or business, and review our Full Circle Process to ensure you understand the steps we will take to finish your job. Every job is custom tailored to what is needed.
- What education and/or training do you have that relates to your work?Our team is IICRC Certified to perform work in your home. We pride ourselves on making sure our technicians are fully trained to ensure your family or business is safe during the remediation process.