Absolute Technology

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Introduction: At Absolute Technology we strive for excellence in customer satisfaction and support above all else (along side doing the job correctly). We constantly work ourselves out of a job due to our proficiency in our filed. We are a small veteran owned business that has a total of 2 members. The most satisfying part of our work is the ability to take care of our clients, which is evident in the continual use of our service when our clients are in need.

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2 employees

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Reviews

Exceptional 5.0

8 reviews

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Heidi P.

Feb 23, 2017

I have hired Billy @ Absolute Tech to help with many projects. He is a great asset. Billy treat's my clients the way that I want them to be treated, with respect and patience. He is up for any challenge! I recommend him to anyone and everyone that I meet needing Computer, Telephone and Network services.

Stacy C.

Feb 23, 2017

We have used Billy's services for years and he is extremely knowledgeable in his field. I appreciate his timely response to our issues and his friendly attitude. I wouldn't hesitate to recommend him.

Richard B.

Feb 23, 2017

Billy Arnold assisted us in ordering a desktop, laptop, printer and other peripherals in the same day finding IMPORTANT DISCOUNTS. For quick advance the new equipment was shipped to Billy's office making convenient the transfer of data from a former system to the newly purchased equipment. Billy was significant in making this transition seamless. For services, questions etc. thereafter Billy has been instrumental, reliable and trustworthy to handle our data and corrective measures. Previous tech assistance does not hold the high mark of skill and character that is Billy Arnold.

Erick K.

Feb 23, 2017

Reliable, Knowledgeable, Dependable on or off site. He can walk you through problems if can't be there. He has been so helpful for in turning curb from old to new. His product reviews have helped us in making those expensive right choices. Great people skills. Honesty and affordable. I recommend him.

Charles W.

Feb 23, 2017

Billy Arnold and team configured my iPad and computer system in my personal office: new computer - transfer of old computer content - set up fax, printer, scanner. They also procured and configured my media center system: 63" curved HDTV, speakers, sound control, DVD player, CD player. Great job! Fine performance! Chuck Walker - Retired

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Computer repair is either $75 or $150 dependent on severity of the problem Virus removal and computer clean up is $75 or $150 dependent on severity Networking setup/troubleshooting (internet) is $125 per/h with first time customer and other discounts Phone systems ranges from $75 per/h to $125 per/h depending on complexity of system Website Design ranges from $500-$1500 for brand new site creation -continual support or hosting fees not included
What is your typical process for working with a new customer?
Meet the customer and discuss the technical issues they are having, present an assessment and approximate cost for work, equipment, and any necessary materials, last, work until the problem is resolved.
What education and/or training do you have that relates to your work?
Have been in the IT business for over 14 years the most recent 8 of those years have been self employed by only word of mouth references.

Absolute Technology

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