About this pro
6 years in business
279 hires on Thumbtack
Additional services needed
It was a delay in time of scheduled pickup, but it gave me additional time to ensure everything was ready for the movers once they arrived. Movers were able to get everything loaded up in under an hour. I wasn't able to get there until a little after and they met with my sister and brother in law to put things in my storage unit. Overall, I'm satisfied with the service that was rendered. You guys made my move less stressful.Dec 9, 2018Verified
Fantastic job! If you are looking for a moving company, Red Carpet moving is for you! They are very efficient, friendly, and respectful. I will absolutely be using them again in the future. Thank you for all your help!Aug 15, 2017Verified
Movers were great except for the fact that they damaged the hallway stairs and didn't even acknowledge or let us know that they put a giant hole in the wall. Good price though and they did a good job wrapping up the furniture.Feb 1, 2017Verified
They were suppose to show up at 4-5 pm, finally at 10:00 PM on a Monday night they show up to my apartment. I would not have continued, but I needed to get moved since I took off work. Three men are there and start wrapping my furniture. One guy takes a night stand down the stairs with a dolly, (I could have carried it down myself)they dropped the bed rails down the stairs, it was VERY loud. They took a huge chunk out of my apartment wall, and didn't say anything about it. When we finally get to the house at 12:00 AM they tore a hole in both of my couches put a hole in the carpet taking a couch upstairs and scratches my walls and trim all up. They took the door off and didn't put it back on. This is a brand new home I moved in, and they had no consideration for my house or things. I tried to contact the owner and he responded but did not try to compensate me at all. I am now going to have to take legal action against this company. If you value your property, DO NOT HIRE THIS COMPANY!!!Mar 25, 2017Verified
I hired Red Carpet movers, Elijah and his crew arrived on time, evaluated the entire house of furniture and boxes, then liked a well oiled machine, two of them started moving boxes. The other guys were busy padding and wrapping the furniture. Within two hours, all of the house belongings were loaded on his enclosed hauling trailer. I was in awe of the teamwork and professionalism that Elijah and his guys showed. They were courteous, polite and respectful. Within a short timespan of four and a half hours, Elijah and his crew had my furniture in my new home, all of them had their company logo on, had asked where i wanted each piece of furniture, cleaned up all of the wrapping material and made sure that there was nothing more that i needed them to do. If you are looking for a company to move you, call Elijah at Red Carpet Movers, they are the best of the best. Thank you Elijah, what a great experience.Feb 10, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Every service and every move is priced differently depending on several aspects. Please be aware that there is a three-hour minimum on all services, plus a one-time $50 service fee.
- What is your typical process for working with a new customer?First we find out if your familiar with how hiring a moving company works and also offer tips on preparing for your movers and what to expect from us as a moving company. We then go over budgets and dates to best accommodate our customers.
- What education and/or training do you have that relates to your work?All movers and Packers are trained through our company and updated bi-anuall on all new procedures and new found ideas for our industry. Our management teams are sent through training classes on customer service to provide our customers with the best service all the way around