FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have usually a base rate which includes a 2 hour minimum and is also adjusted for distance and travel expenses. I also offer a couple of exrtra options I offer the client. Then, the number of hours my services are needed multiplied by an hourly rate (a base hourly rate, adjusted for travel expenses). Then add in the base cost plus the premium services (if any) and that gives the total. I also am willing to work with cutomers to help give them the maximum I can to fit into thier budget. I send them a agreement for services, they sign and return plus a 1/3 deposit to hold date for them. The second 1/3 payment is due before or date of the event, and the final 1/3 is paid when DVD and BluRay discs are ready.
- What is your typical process for working with a new customer?
First I try to give an inital quote as close to what I think will be the final cost as I can. Then, I like to get more information by having a question and answer session by email. Finding out additional details. I also mention additional services we offer like live streaming that no one else offers. This is why we stand apart from the rest.
- What education and/or training do you have that relates to your work?
I started working with photography and computers when I was around 12. I saved up money doing odd jobs and bought my first 35mm camera outfit. We were lucky enough to get a home computer when I was 13, and I learned how to work with them, repair them, rebuild them..etc. Then in high school I was a photographer for the school newspaper and yearbook. I also started videotaping sporting events at my high school as well. In my early 20s I worked for a few radio stations, learning everything from sales to live broadcasts, to on air talent, and even producing ads. I have been working with computers, audio equipment (I played guitar in a local band too for a couple of years), video equipment, photgraphy, and more for many years, then about three years ago, I took a film making class at my local college and decided to pursue media production and entertanmetn as a career. Soon after finding this site, I had to expand my business to accomodate the demand. Thumbtack is the best investment I ever made!