FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We can definitely come out and give a cash price for a project. We charge by the square. (10x10 area/ 100sq ft) Most of the work we do is covered under insurance. Generally we work for insurance proceeds. Sometimes there are things missing in the estimate and we do our best to resubmit and get the customer what they are truly owed.
- What is your typical process for working with a new customer?
Need to know if we are there to : - Assess the damage to find out if it's worth making a claim over. - If a claim has already been filed and the adjuster has already been out. - would you like us to meet the adjuster on the day he/she comes out to assess. - Would you like us to work the claim for you or with you? - Would you just like a cash bid? If the customer is comfortable with the claim and or cash price, we will go over the contract. We then pull a permit, get material delivered, and start project in a timely manner
- What education and/or training do you have that relates to your work?
Years of personal experience. Continuous education with various products and manufacturing companies. Preferred installer for various manufacturers. International Code Council certified. HAAG certified.