What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on a lot of things: sound, distance, venue, etc. We try to quote as aggressively as possible to gain your business!
What is your typical process for working with a new customer?
We discuss what the setup and amount of time we'll will be at the venue, professional sound-guys in the area, pricing options, special song selection, whether you'll need an Emcee, and, of course, any additions that the customer wants that we can provide.
What education and/or training do you have that relates to your work?
We all have years and years of practicing our different instruments.
How did you get started doing this type of work?
Playing music? We've all been doing it our whole lives!
What types of customers have you worked with?
Wedding planners, individuals, restaurants, booking agents, LiveNation, wineries, bar management, etc.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure it's the whole kitten-kaboodle: is it the music you want? Does it come with a sound system provided? Do they entertain you and your guest or just stand up there like mannequins?
What questions should customers think through before talking to professionals about their project?
Does the quote include sound (as in speakers, a person to control the speaker system, a person to mix the music)?
Does the quote include travel/expenses?
Do you have any specific songs that you want played?
How will load-in/load-out work at your venue? When will it occur?