Dragon Online Services, LLC

Dragon Online Services, LLC

Dragon Online Services, LLC

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Introduction: Issues can strike at any time and cause a major headache and inconvenience. Our expert technicians provide computer repair and technical support you can trust, all at affordable pricing! Tech is our life! We love helping our customers with their computer repair and electronic technical support needs! Weather it's installing your TV or fixing a sluggish computer we love what we do!

Overview

Hired 1 time

10 years in business

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Reviews

Exceptional 5.0

7 reviews

5

100%

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Brad R.

Aug 23, 2016

Very knowledgeable. Pretty funny.

Dragon Online Services, LLC's reply

Thanks for the review

Sheri S.

Aug 15, 2016

Prompt courteous service and very intelligent! Was patient and thoroughly explained what my business computer issues were.

Dragon Online Services, LLC's reply

Thank you very much! We appreciate your business and the wonderful review!

Julie T.

Aug 17, 2016

Robert worked on my PC and fixed some of the problems that the computer was having and now it works faster and I no longer have the computer problems I used to have on my PC

Dragon Online Services, LLC's reply

Thank you for the wonderful review! We're happy to help anytime!

Stephanie T.

Aug 18, 2016

I own four optometry offices in Oregon, and enlisted Dragon Online Services for Technical Support for them all. The peace of mind I have knowing that no matter what happens to my computers with any of my employees Dragon Online is right there and ready to help. No waiting. I definitely recommend them to anyone needing peace of mind about computer issues. AAA++++

Dragon Online Services, LLC's reply

Thank you for the review! Always there to help ya with whatever you may need!

Tara C.

Aug 18, 2016

Even long distance, Mr. Cameron has always been able to tackle any of my PC needs whenever I needed. Not only was he knowledgeable and swift, but he never left an issue unresolved. He made sure I was 100 percent satisfied. I would say Mr. Cameron is fast and proficient. Highly recommendable!

Dragon Online Services, LLC's reply

Thank you for the honest review!!!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Typical pricing is $79/Hr for residential customers and $99/Hr for Business Customers. We don't charge more or less for one OS vs the other. The only other charges we have is the Remote Support which is a One-Time Fee of $125.
What is your typical process for working with a new customer?
We take care of every customer as if they were our grandma! Love, Respect and most importantly PATIENCE!
What education and/or training do you have that relates to your work?
All of our Service Techs have multiple certifications in everything from A+ to the MCSE and Cisco Certifications. Many are Redhat and Apple certified as well!