Xtreme Chimney Sweeps
About this pro
After a no show appointment last week, I was extremely frustrated. I later learned it was because of a medical emergency, and Nathalie was quick to make it up to me. She rescheduled us for first thing this morning. She was prompt, kind, and accommodating. I'm retracting my previous 1 star review. I would definitely recommend Xtreme Chimney Sweeps to my clients.Dec 19, 2016Verified
Chimney was cleaned and was given a report of what to look out for & prepare for after the visual inspection. Very polite and curious. I'm happy with the results and would/will hire again when the time comes.Dec 14, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We do have a standard pricing system; which includes tax and filling any cracks in the firebox. We are upfront with our services so there are no hidden fees. Xtreme Chimney Sweeps also provide discounts for more than one chimney in a home, or if you have a friend who would like their chimney cleaned the same day, by offering bundle deals. Our goal is to make sure every home is safe from fires, one home at a time.
- What is your typical process for working with a new customer?We schedule the day and time that works best for our customers. Once we are on our way we give a courtesy call. There is no window time frame, you will know exactly what time we will be there. We clean the chimney from the bottom to the top. As we clean we will do an inspection to make sure it is safe for your family.