About this pro
9 years in business
22 hires on Thumbtack
PC or Mac
I highly recommend Carl for your PC needs! He was the only 'quote' that I received that didn't jump straight in to a sales pitch, and I appreciate that. He took the time to talk with me on the phone regarding our issue (My sons gaming PC had a power issue). We dropped it off to him on Tuesday evening, and after diagnosing the problem, he installed the new part and even cleaned up the cords on the inside! We picked the computer up on Thursday after work, and it's been working like a dream since - which means, I haven't seen my kid in two days :) I told The Boy that going forward, when he wants to do any upgrades on his computer or has any other issues, we'll definitely use Deer Valley PC. 10/10 would recommend!Jan 20, 2018Verified
I cannot say enough about how wonderful the experience was from start to finish. Firstly, Deer Valley PC gave me the most fair quote hands down of all the responses I got. Secondly, the process was completely painless. I had a water damaged laptop that I desperately wanted the pictures off of, and Carl was able to do that in less than an hour. Thirdly, Carl is a professional, but also a nice guy who is happy to help and has the know-how to do so. This is the business you need to hire! Thank you so much Carl!!Dec 4, 2017Verified
Very knowledgeable and efficient. I showed up with parts and he provided better parts. I plan work with DV PC for all my computer needs.Dec 3, 2017
This was one of my best repair experiences ever. Competency, flexibility and a great value all rolled into one.Sep 8, 2017
Solved a problem that I would never have been able to diagnosed or fixSep 1, 2017Verified
Top Pro status
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- What should the customer know about your pricing (e.g., discounts, fees)?Deer Valley PC offers a Flat Rate computer repair cost of only $40.00 when you bring your computer to us. Parts not included of course.
- What is your typical process for working with a new customer?Our goal is to get your computer back to you in 24 hours or less. Sometimes we can turn a computer around in just a few hours. Longer repair times arise only when specialty parts need to be ordered for repair. The best part, you get to work directly with the person repairing your computer. You get real, honest answers throughout the whole process. PLUS, we offer warranties on all of our work!
- What education and/or training do you have that relates to your work?I have been working with computers my whole life, but officially since 1998. My experience comes from hands on labor and troubleshooting to create the most efficient ways to repair a computer.