|Sunday||8:00 a.m. to 12:00 midnight|
|Monday||8:00 a.m. to 12:00 midnight|
|Tuesday||8:00 a.m. to 12:00 midnight|
|Wednesday||8:00 a.m. to 12:00 midnight|
|Thursday||8:00 a.m. to 12:00 midnight|
|Friday||8:00 a.m. to 12:00 midnight|
|Saturday||8:00 a.m. to 12:00 midnight|
D&J Transportation and Relocation
About this pro
They were very responsive with me. They ended up running late but the communication was excellent to let me know that they would be running late and they be getting to me as soon as they could. While at original moving location they were extremely efficient and courteous. Very helpful. At drop off they were asking where I wanted everything and were extremely efficient and completed in good time. Thanks guys!May 17, 2018Verified
When i called them to hire them they said they would show up at 10 o'clock and come with 3 men and a 24 foot truck for $85 an hour and a $35 truck fee for a 5 bedroom house and he said it would be done in about 5 hours. So I hired them because They were the cheapest. They showed up 2 hours late, and when they showed up they only came with 2 men and 16 foot truck, so he said he would only charge me $70 an hour. Once they came they got right to work and they worked hard and fast for the first hour. But after that they slowed down. It took them 5 hours to move 2 bedrooms and a computer table. After the 5 hours They said they want time and a half because they are on overtime. So after arguing with them for like 30 min ( which we also had to pay for) we just paid them and they left. They were extremely unprofessional, they brought no tools, they forgot their stuff on the front of my porch so they came back 2 days later to pick them up, the guy also dumped my socks out because I said that drawer didn't go there. After they left we went out at 7 pm rented a truck and moved rest of the 3 bedrooms, the living room and the kitchen ourselves. Below are the text messages they sent me just for proof that we did hire them. I would not recommend on hiring them.Feb 14, 2018VerifiedRicky J.'s reply
This is a lie! In his request for a mover on thumbtack, he requested a mover to move 10 to 20 items. When we spoke on the phone, I explained that it would be a minimum of 2 hrs. at 70 an hr for 2 guys or 85 an hr. for 3 with a 35.00 trip fee. We showed up with 2 based on up to 20 items and a 16 ft truck. When we arrived and did the walk through, we saw this 5 bedroom home filled from top to bottom with everything that a 5 bedroom house would contain. It took us an hour just to dissassemble all the bedroom items and prepare them to be moved. We loaded all the rooms from upstairs 1st, along with all that we could load down stairs, moved those items 5 miles down to the very small 3 bedroom home, reassembled the bedrooms which didn’t fit so we disassembled one and moved it to the garage and the other room was so tight that he couldn’t open his drawers to the dresser so we had to move his drawers around to accommodate the most needed to the top where we could only empty the contents and move them around for him. This took almost 7 hrs. Without lunch or break. I explained that we would have to finish the next day due to overtime laws unless he was willing to pay overtime. He didn’t want to so I asked him to pay for the hours that we were there and we would leave. We’re not robots nor do I force my guys to illegally work. This makes no sense for any professional to show up with a small truck and 2 guys on a 5 bedroom home. So, before you base hiring us by this review, please read the other 100 plus and see if this really make sense or did the customer deceive the real need and exaggerate the truth. Thank you! I tried uploading the photo of his request but it won’t allow. As far as arriving late, I explained that we would be late due to our late arrival from Austin the night before and we woke up to rain and sleet on Sunday as well. Please check the weather on that date as well.
- What should the customer know about your pricing (e.g., discounts, fees)?Our Standard pricing is 75.00/hr and a 45.00 trip fee. However, we give flat rates upon request and we also work with your budget as well. Our goal is to help with pricing as much as possible as we know that moving is not a normal budgeted bill.
- What is your typical process for working with a new customer?All new customers will have a consultation on the phone and in person to establish a relationship with us in order that they're comfortable with the service being provided. After both parties understand the process and the needs of each other, we plan our day and began our working relationship. At any given time, the customer can have any questions or concerns addressed with no problem.
- What education and/or training do you have that relates to your work?All employees are trained by a professional mover with more than five years of experience and once training is completed, the employee will work along side of a senior employee fore 6 months before being considered to lead a truck and route. They're also evaluated every 6 weeks.