Rich Computer Technology Services (RCTS)

contact for price

Select a service

Zip code

Topic areas

Experience level

Sorry this pro can’t do your job, but we know other pros who can.

Check them out

Introduction: Consumers, Businesses, or Corporations have the ability to seek out help and support to resolve their technological issues. RCTS offers remote and in-home services as their base line access for assisting their customers. We hold ourselves to a strong sense of urgency as far as providing the best technology support possible. All of our work is guaranteed for 30 days. I enjoy helping and educating individuals, businesses, and corporations on all of their technology needs. I've been working in IT now for over 12 years and I'm still not tired of it.

Overview

Hired 3 times

Background checked

1 employee

16 years in business

Payment methods

Ask this pro about their preferred payment method.

Featured Projects

7 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and value.

5.0

4 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Ramona E.

May 11, 2017

Richard has always given the best service to our business. He was very attentive and answered all questions easily and found solutions to our computer problems very quickly. If we ever have a problem with our network or computer he is the first person I call.

Yvonne R.

May 14, 2017

RCTS is very knowledgeable, friendly and was able to determine my problem pretty fast and accurately. He got me up and running in no time at all at a price I could afford. He gave me information on how and what to do in the future if any additional problems start coming up to avoid small issues. I highly recommend RCTS to everyone for their computer needs and stop paying an arm and a leg.

Dimitri C.

May 29, 2017

Great service! Richard has helped me several times with computer issues. He is very knowledgeable, patient and results oriented. I am highly recommending his services!

Lynda R.

Jun 2, 2017

·

Hired on Thumbtack

Richard jumped right in to review my issues and help me get back up and running quickly. I needed backup support as well as help rebuilding my outlook account. Richard is very knowledgable. He recommended backup options and showed me how to set them up. I highly recommend Rich Computer Technology Services.

Computer Repair

Credentials

Background Check

Richard Bermudez

FAQs

What is your typical process for working with a new customer?
After introductions, the first thing I'll ask a customer is "What kind of issues are we looking at with your computer?" Once I know what the issue is, I'll either recommend a quick diagnostic check to get more info about the issue(s). After diagnosing the issue(s), I'll go ahead and let my customer know what the issue is, how much I'll charge for this issue, and when its going to be fixed. In my experience, knowing what the issue is, how much its going to be, and when it'll be fixed have been the 3 main questions I always like to get answered before working on a customers computer.
What education and/or training do you have that relates to your work?
-Over 12 Years of IT experience -Microsoft & Apple Certified after taking Microsoft & Apple training classes -I've worked in small to medium to large sized companies so I can support any type of company.

Rich Computer Technology Services (RCTS)

FAQs

Related cost information

Popular in Hayward

You might also like

In other nearby areas