FAQs
- What is your typical process for working with a new customer?
You call, we answer. We handle your job in-house. No call centers, no salesman – we are with you from start to finish. We set your appointment and show up on time. Our evaluations generally take about 1/2 hour. We don't waste your time and do not pressure our customers. We do need to meet with you. It is important that we get the correct information from you and back to you. After our inspection we will talk to you about your options and then provide a fair price. If you choose to move forward, we schedule your installation on the spot. Our office manager will stay in touch with you both before and after installation is complete. Our crews are lead by retired military veterans. We are blessed with the best professionals in our industry. When the job is complete our lead installer will walk around the job with you, ensuring all work is done to your satisfaction and cleaned up so you never even knew we were there. We will follow up to make sure you are 100% happy with the quality of our installation. All in all, your satisfaction is our top priority!
- What education and/or training do you have that relates to your work?
MasterShield Gutter Guards has more than 35 years of gutter guard protection experience and we know the ins and outs of the industry.
- How did you get started doing this type of work?
Give us a call or sign up on our website for a consultation.