Hired 11 times
4 years in business
(Central Time Zone)
Mon - Sat
8:00 a.m. to 7:00 p.m.
Credit card, Cash, Paypal, Square
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Suspected virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Need a diagnosis to determine issue
PC or Mac
The iDeal I.T. Trends is awesome.Jul 9, 2017Verified
He was very professional, reasonably priced, and communicated throughout the process. Recommend him highly!May 5, 2017Verified
Brandon helped me to fix the display screen of my laptop. He did the job excellently. He also fixed a cable that connects screen with the laptop. Awesome job. I really appreciate the work. Well done!!Apr 4, 2017Verified
Home Security and Alarms Install
Brandon setup wiring around my house for camera installation. Prices could be better stated because someone with a budget can really go broke. First initial estimate was 300 then 500 and last 900 was final statement. Overall, Brandon and his friend were great people and would recommend to other people.Apr 16, 2017Verified
The service was outstanding. He offered to pick up my laptop for a reasonable fee, and brought back to me. He kept in contact with me throughout the entire time sending me pictures to show me what was broken and what he repaired. Was very honest and kept the cost fair. I wold refer him to anyone that could use his services. The customer support he gave was above what has became normal for other companys. 5 stars all the wayApr 4, 2017
- What should the customer know about your pricing (e.g., discounts, fees)?Because each client may experience different issues or similar issues but in different stages, we will quote an hourly rate with a cap limit or a flat price for common problems such as viruses and hardrive replacement.
- What is your typical process for working with a new customer?When working with a new customer, its important that we ask questions about the issue to verify if their issue is an issue that is documented in our database (known Issue).These issues are common and can be resolved in a short period of time and usually billed at a flat rate which can help our customers save money.
- What education and/or training do you have that relates to your work?Our technicians hold various certifications including: (MCP) Microsoft Certified Professional, Comptia A+ Certification and Comptia Network + Certifications