FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
varies per reservation
- What is your typical process for working with a new customer?
I would probe them to see what they are looking for and where they may have traveled in the past. As sometimes clients will start with one destination and after speaking with them, I realize that destination may not be for them based on what they are looking for.
- What education and/or training do you have that relates to your work?
I have worked in the industry for over 10 years. My agency has a licensed CLIA. I have years of training from our preferred vendors/suppliers.