DriveCrash™ Data Recovery
About this pro
They are very honest! You can count on them!May 4, 2017Verified
Mike was prompt, courteous, knowledgeable and forthcoming about recovering data on my damaged hard drive. Was I leery about sending my computer out to try to retrieve sensitive data - absolutely. However I was treated with the upmost professionalism and respect. It would be a pleasure to work with Mike again but hopefully I will NEVER have to as I've learned my expensive lesson. And YES he was able to recover all my data.Mar 3, 2017Verified
Great experience! I was looking around the OC area after my external drive failed with all of my important business and personal docs. Mike from DriveCrash sent me a quote on Thumbtack and he explained the process in detail, and answered all the questions that I had about data recovery. They were able to save 100% of my data in less than 24 hours! And I didn't have to pay out the wazoo, either. I highly recommend them, five stars across the board!Dec 9, 2016Verified
Our RAID5 array had 2 out of 4 drives crash, with incomplete rebuilds. DriveCrash was able to recover 95% of our data after this catastrophe. They were exceptional communicators and kept me informed every step of the way.Dec 6, 2016Verified
My computer died and because of conditiion of Hard Drive, my data was not transferable. Drive Crash re-constructed it and retrieved 99% of the lost data and returned it to me on a external device. Shame on me for not backing up my data, but good on them for getting it back. First contact to cased closed was exactly one week. Good job, by all!Jun 27, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?DriveCrash™ offers low, flat rate pricing on the majority of all devices! The price that we quote after our initial diagnostic will never go higher, guaranteed! Even if your job proves more difficult for our engineers, we'll absorb the cost of extra labor, not you. Plus, in most scenarios, we implement a "No Data, No Charge" policy. In rare instances, hard drives and other storage media suffer too much damage to be recoverable. Even after we've worked days or weeks on your device, you'll pay nothing if we can't retrieve your data*. *excludes opened hard drives, flash memory & RAID systems
- What is your typical process for working with a new customer?We know that suffering a data loss is frustrating and always seems to happen and the worst moment. Before you panic, stop using the device that is malfunctioning and unplug the power source. Attempting to reboot or operate the defective drive can cause serious physical damage that may be fatal to your data! New customers can either ship us their drives or drop them at our office, conveniently located where the 5 and the 405 meet in Irvine, CA. After our evaluation, we'll have a much better idea concerning the extent of damage/corruption to the drive and the necessary steps to take to recover your data. Remember, we've been doing this for 31 year and we have been successful 97% of the time!
- What education and/or training do you have that relates to your work?Our engineers have been excelling in the field of Data Recovery since 1984. We handle all types of storage media, including RAID Systems, Hard Disk Drives, SAN & NAS, SCSI, IDE, ATA, SATA, SAS, USB Flash Drives, Solid State Drives, SD & xD Media, Apple & Android Devices, Compact Flash, Operating Systems, Databases, Optical media, All Tape media, Floppy diskettes, and more!