DriveCrash™ Data Recovery

Irvine, CA

Get up to five quotes from pros like DriveCrash™ Data Recovery within hours. Get Quotes

About this pro

How does your business stand out?

DriveCrash™ specializes in recovering data from all types of data storage device/media. We have access to a leading-edge data recovery technology which allows us to recover data in the fastest and most efficient way. If you have just suffered a loss of access to your hard drive, then the first thing to remember is not to panic! In most cases (in fact over 97% of them), using correct procedures, data can be recovered from inaccessible or defective storage device. A desperate action to remedy a data loss issue can often compound the problem with a serious possibility of causing irreversible data loss. At DriveCrash™, we understand that an unexpected loss of data can cause not just a break in business continuity but also a degree of stress. From our experiences of dealing with past clients, we find that loss of data strangely always seems to occur at the worst possible moment. All recovery jobs are treated on an urgent basis, and recovery, in most cases, takes less than 24 hours to complete. Of course, recoveries requiring that special components be ordered may take a little longer.

What do you enjoy about the work you do?

If you are currently suffering a fault, rest assured that we will do our best to ensure that your missing data is retrieved in no more time than is necessary. Whether it be a missing client database that is critical to the running of your business or vital financial records for the tax man, let us give you the professional support and reassurance that you deserve.
{[{ questions.text }]}

Location

Irvine, CA 92618

Background check

Complete

Years in business

33

Number of employees

6

Times hired on Thumbtack

16

Reviews

9 Reviews
  • Vasile M. May 4, 2017
    Data Recovery Service
    Verified Review
    They are very honest! You can count on them!
  • Ellen M. Mar 3, 2017
    Data Recovery Service
    Verified Review
    I hardly ever write reviews...but if you ever need data recovery I thought this might help ease your mind about using Drive Crash.
    Mike was prompt, courteous, knowledgeable and forthcoming about recovering data on my damaged hard drive. Was I leery about sending my computer out to try to retrieve sensitive data - absolutely. However I was treated with the upmost professionalism and respect. It would be a pleasure to work with Mike again but hopefully I will NEVER have to as I've learned my expensive lesson. And YES he was able to recover all my data.
  • Tiffani Z. Dec 9, 2016
    Data Recovery Service
    Verified Review
    Great experience! I was looking around the OC area after my external drive failed with all of my important business and personal docs. Mike from DriveCrash sent me a quote on Thumbtack and he explained the process in detail, and answered all the questions that I had about data recovery. They were able to save 100% of my data in less than 24 hours! And I didn't have to pay out the wazoo, either. I highly recommend them, five stars across the board!
  • Jenniffer W. Dec 6, 2016
    Data Recovery Service
    Verified Review
    Their motto should be "DON'T PANIC" (in large, friendly letters)
    Our RAID5 array had 2 out of 4 drives crash, with incomplete rebuilds. DriveCrash was able to recover 95% of our data after this catastrophe. They were exceptional communicators and kept me informed every step of the way.
  • Taylor T. Jul 27, 2016
    Recently, my personal laptop crashed due to old age. I had hundreds of family pictures and videos and I did not back them up (Big fail on my part!). My wife and I were very bummed because we have 2 kids under 3yrs old and thought all those memories were gone. We took our computer to Drive Crash Data Recovery and they got all our pictures and videos back! They were very easy to work with and had all our information back to us in just a few days! Thank you Mike and the rest of the team for your great work!
  • Mike Z. Jul 26, 2016
    One of our servers crashed on Friday, July 15. It contained years worth of data from our users. The server had a RAID 5 configuration with 3 drives. At first, the raid controller was reporting only 1 failed drive which would have been still ok but the server didn't want to boot up anymore. I would find out later that there were actually 2 failed drives. Most people would tell you if you suffered 2 failed drives on a RAID 5, you're done. Now comes DriveCrash. I worked directly with Mike, very nice guy. Straight-forward and wouldn't give you the run-around. That same Friday afternoon, I met with him and gave him the drives. I then prayed really hard over the weekend for them to recover our data. :) Long story short, we got our data back by Tuesday! It was actually fast since I gave them the drives over the weekend which means they didn't work on it 'til Monday. Had a great experience with them. I would definitely recommend them to anyone and would be our go-to data recovery service from now on.
  • Terrence S. Jul 1, 2016
    Quick Service, and communication the entire way through, recovered pretty much everything I wanted back from a 1TB Hard Drive.
  • Richard F. Jun 27, 2016
    Data Recovery Service
    Verified Review
    My computer died and because of conditiion of Hard Drive, my data was not transferable. Drive Crash re-constructed it and retrieved 99% of the lost data and returned it to me on a external device. Shame on me for not backing up my data, but good on them for getting it back. First contact to cased closed was exactly one week. Good job, by all!
  • Stephanie Z. Dec 17, 2015
    Great data recovery place! They did an outstanding job at recovering my hard drive. I got my data back really quick and everything was there!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
DriveCrash™ offers low, flat rate pricing on the majority of all devices! The price that we quote after our initial diagnostic will never go higher, guaranteed! Even if your job proves more difficult for our engineers, we'll absorb the cost of extra labor, not you. Plus, in most scenarios, we implement a "No Data, No Charge" policy. In rare instances, hard drives and other storage media suffer too much damage to be recoverable. Even after we've worked days or weeks on your device, you'll pay nothing if we can't retrieve your data*. *excludes opened hard drives, flash memory & RAID systems
What is your typical process for working with a new customer?
We know that suffering a data loss is frustrating and always seems to happen and the worst moment. Before you panic, stop using the device that is malfunctioning and unplug the power source. Attempting to reboot or operate the defective drive can cause serious physical damage that may be fatal to your data! New customers can either ship us their drives or drop them at our office, conveniently located where the 5 and the 405 meet in Irvine, CA. After our evaluation, we'll have a much better idea concerning the extent of damage/corruption to the drive and the necessary steps to take to recover your data. Remember, we've been doing this for 31 year and we have been successful 97% of the time!
What education and/or training do you have that relates to your work?
Our engineers have been excelling in the field of Data Recovery since 1984. We handle all types of storage media, including RAID Systems, Hard Disk Drives, SAN & NAS, SCSI, IDE, ATA, SATA, SAS, USB Flash Drives, Solid State Drives, SD & xD Media, Apple & Android Devices, Compact Flash, Operating Systems, Databases, Optical media, All Tape media, Floppy diskettes, and more!
How did you get started doing this type of work?
Our engineers have an extensive background in computer hardware and software engineering. We opened our doors in 1984, before the computer industry really took off! Because we have been in business so long, we've seen it all. Our technicians are adept not only with the new products and devices in homes and offices nowadays, but are well versed in handling machines that date back to the 80's and 90's!
What types of customers have you worked with?
We work with all sorts of customers. From large national companies down to the single end user, we treat each recovery job with the utmost care and professionalism. Some of our past and current clients include NASA, JPL, NBC, Harvard, MIT, Ford, USC, and Billabong.
What advice would you give a customer looking to hire a provider in your area of work?
Data recovery is a difficult process requiring expensive equipment and extremely skilled engineers. If your data is important, find the right company, not the one right next door. The largest data recovery companies with the most technology and equipment often only have one or two locations in the whole United States. Be wary of a company with a branch in every city, they are subcontracting your sensitive data to some unknown entity.