Inter-Data Recovery Services
About this pro
My hard drive failed after my child pulled the charging cable and my laptop fell off the kitchen counter onto the tile floor. After that nothing, it would not boot up again. Just a spinning thing in the middle of the screen. I was instantly panicked and called my husband. He suggested calling InterData because he used their services for a work project. Thankfully they were successful once again and I got back all my baby pictures with 5 days. I am so greatful, thanks guy!Jul 10, 2017
Interdata Recovery was fast and easy. I went online and compared data recovery services with other local companies and Interdata seemed to be the best so I went with them and it worked out GREAT. My external hard drive had a severe problem after I accidentally dropped it, so I didn't want to have just anyone working on it. I had already made the mistake of bringing it to a computer repair place, where they ran software on the drive even after I told them it was clicking and probably had mechanical failure. After contacting Interdata, Erik explained to me exactly what was happening internally with my drive and he ordered the new parts, repaired the drive and copied about 99.9% of the data onto a new external drive. The cost of the service was somewhat expensive but knowing what I nearly lost, it was well worth it.Jul 9, 2017
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- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is based on the hard drive capacity, operating system and most importantly the type of hard drive failure.
- What is your typical process for working with a new customer?Most hard drive data recovery customers can expect a free evaluation within 24 - 48 hours to determine the failure type. After estimate approval we complete the recovery and generate a file listing report that details exactly which files are good and bad for their review and approval. Once approved the recovered data is copied to a device of their choice, typically a new external hard drive. Finally an invoice is sent to the customer via email to pay online through our secure website. The recovered data can either be shipped by request for free or ready to pick up at our lab.
- What education and/or training do you have that relates to your work?Computer science. On the job training for 17 years. Customer service training.