LunaTech

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Introduction: I have 10+ years experience as a professional computer support technician. I specialize in education with Apple products but I do work with all consumer electronics including (but not limited to): - Apple computers - Apple iPhone - Apple iPad - iCloud - Windows computers (XP, Vista, 7 , 8, 10) - Android smartphones and tablets - Printers - Wi-Fi setup, expansion, and troubleshooting - New computer setup, maintenance, and troubleshooting I enjoy the experience of every seeing my clients transition from being intimidated by technology to being comfortable, taking control, and best of all being excited by its possibilities!

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Reviews

Exceptional 5.0

6 reviews

5

100%

4

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1

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Jeff L.

Nov 21, 2015

Brenda W.

Nov 21, 2015

The technician arrive on time, was courteous and above all very thorough and patient. There was not a question he could not answer. I was impressed with his professionalism and would definitely recommend LunaTech to anyone searching for the services he offers.

Michael A.

Nov 21, 2015

John is an experienced professional. He is very educated when it comes to computers whenever I have a problem he is the first person I call. I would highly recommend using his service thanks again Mike

Bianca B.

Nov 21, 2015

Jon Luna is the best tech I know! Every time I have a computer questions he knows the answer! I always put in a request to have him come help me!

David L.

Nov 24, 2015

When I was traveling, I could receive, but was unable to send e-mail from my laptop. After dealing with my service provider tech via their website for over 2 hours, I was finally given the "fix" of "call Apple, and make a service appointment". John at Lunatech solved my problem in 10 minutes with a explanation of what the problem was, and written solution saved as a file if I ever had the problem again while traveling. Very Impressed!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
$100 for 90 minutes of time (1.5 hours). $50 per additional 30 minutes of time as needed. $50 for visits that are under 30 minutes total.
What is your typical process for working with a new customer?
I like to get in touch over the phone to find out details about the requested work. I ask a series of non-technical questions to determine the best course of action. I like to know how someone uses their technology so that I best understand how to help.
What education and/or training do you have that relates to your work?
I have 10+ years of experience working professionally as an on-site computer technician with a large nationwide company.

LunaTech

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