FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every project is different
- What is your typical process for working with a new customer?
Get basic information at the time of the call, set up at time that works for them to meet, go over what they want done and their expectations, introduce them the the product that best meets their needs and give an estimate. Estimates contain 3 components 1 labor, 2 material, 3 is 30%profit. I don't need to inflate to drop price, so when I leave the estimate you know what it includes.
- What education and/or training do you have that relates to your work?
A lot of it is self taught. I have been to several conferences, attend vendors seminars, also being on the site working with the crews (one of the best learning techniques)