Ocotillo Flooring Services

Mesa, AZ

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About this pro

How does your business stand out?

We hand pick our installation crew and install for some of the largest flooring companies in the state. That said, we offer some of the best deals you'll find on flooring regardless of the type: wood, ceramic, tile, carpet - we have it all and we are the only company we know of that offers 48 Months of 0% financing. We stand out because we offer incredible pricing, unmatched installation, unbeatable financing and customer service you can't find anymore.

What do you enjoy about the work you do?

I love when customers see their flooring for the first time. Their excitement is what makes everyday a great day.

Location

Mesa, AZ 85205

Background check

Complete

Years in business

12

Number of employees

12

Times hired on Thumbtack

40

Reviews

20 Reviews
  • Thumbtack Customer Sep 22, 2017
  • Jean S. Sep 11, 2017
    Carpet Installation
    Verified Review
    Brian was great to work with and was very professional and personable. Will be hiring him again for future work. Thanks Brian and workers the carpet looks wonderful.
  • Rita G. Aug 29, 2017
    Floor Installation or Replacement
    Verified Review
    Brian was both professional and personable as he guided us through the process of installing our tile flooring. He and his crew got the job done in less than a week and we are so pleased!
  • Ryan C. Aug 18, 2017
    Floor Installation or Replacement
    Verified Review
    The crew came in and completed the job in the 4 day window I was told. They did an amazing job. Brian was great to work with as well as he guided us in the right direction.
  • Lucas J. Jul 27, 2017
    Stone or Tile Flooring Installation
    Verified Review
    Every phase of our project went smoothly. They made allowances when we wanted to go non standard, offered their opinions when they felt they needed to, and ultimately did impeccable work. My only complaint is that the tile guys left my apartment completely covered in dust, as they did not block off or cover anything. They made it right afterwards, and in the end I would recommend them to anyone who cared to ask.
  • Diane M. Apr 28, 2017
    Flooring
    Verified Review
    Brian Zaleski was very easy to work with & the results were stunning. He worked with me on the price & his work was thorough & complete. A wonderful experience.
  • Tim M. Apr 21, 2017
    Carpet Installation
    Verified Review
    Great job
    Brian was efficient and gave us a good price, a timely install and was very professional. Thanks
  • April T. Mar 9, 2017
    Ceramic or Porcelain Tile Installation
    Verified Review
    High-quality work and extremely professional!
    We had a phenomenal experience with Ocotillo Flooring, start to finish! Within a week of receiving the bid for the job, the job was completed. We had over 1,000 square feet of tile installed in 4 days. We are thrilled with the finished product and appreciate Brian's help through the process. We highly recommend Ocotillo Flooring Services!
  • Jared T. Mar 8, 2017
    Stone or Tile Flooring Installation
    Verified Review
    My home has been beautifully transformed!
    I had the flooring throughout the entire first level of my home done by Ocotillo Flooring. I had them install a large plank tile and they did outstanding work. I also had new baseboards installed. I am extremely happy with the results and I would hire them again for any tile project I might have in the future.
  • Brian J. Dec 29, 2016
    Stone or Tile Flooring Installation
    Verified Review
    Installed porcelain tile flooring throughout the living room and kitchen. Very please with their craftsmanship and customer service. Highly recommended and would use again.
  • John T. Nov 5, 2016
    Tile Removal
    Verified Review
    Great Experience!
    They responded and came out quickly. Brian (our primary contact) was very helpful with helping us pick out a nice tile, explaining the process and setting expectations. The installers were great and kept us informed on progress. Brian (and Rich) both checked in (in person or phone) throughout the job. Brian even helped us find people to install and paint new baseboards and seal the grout lines. Ocotillo Flooring Services has taken good care of us.
  • Ralph C. Oct 17, 2016
    Tile Installation and Replacement
    Verified Review
    Nice Guy but problems
    Failure to respond to customer requests. Tile work did not meet customer expectations. Workers leave house lights on and doors open after a work day. Minimum cleanup after work is completed.
    Brian Z. Nov 1, 2016

    Sorry Ralph about the grout lines we could not use a 16th inch grout size because of the tile you bought some were else and was given false information. I was the last person to leave your house and it was spotless. I am sorry you are disappointed. Thank you for your business Brian.

  • Peter C. Sep 8, 2016
    Ceramic or Porcelain Tile Installation
    Verified Review
    Beautiful floor in record time.
    I had approx 1400sqft of wood look ceramic tile installed. The crew did the actual install in 4 days. Blew me away how fast they completed the job. They're not the cheapest, but you get what you pay for. Could not be happier with the outcome. Always look for licensed contractors!!
  • Billy S. Sep 8, 2016
    Kitchen Tiling
    Verified Review
    Wood look tile
    Brain is a nice guy! Awesome customer service! Very quick on starting job
  • Steve D. Aug 22, 2016
    Flooring
    Verified Review
    I haven't seen the work completed yet, as I live out of state. However a retired contractor friend who lives very close to the house needing the flooring. Shared with me it was probably the best job he had ever seen completed by someone laying laminate vinyl. Not that is was a large job, but went many different directions. He also completed the job in a very timely/and on time manner. I will use him again I'm sure!
  • Richard S. Aug 10, 2016
    Flooring
    Verified Review
    needed new flooring estimate, prompt response,courteous.
  • Pat S. Jul 19, 2016
    Hardwood Floor Refinishing
    Verified Review
    Ocotillo Flooring is great. Brian has many years of experience which allowed him to give great advice and options to my first time home buyers. Brian saved the clients money by recommending a inexpensive way to renew the existing hardwood floors versus costly refinishing. In addition Brian shows up when he says he will and responds quickly to questions.
  • Kurt G. Jun 10, 2016
    Floor Installation or Replacement
    Verified Review
    Brian guided us to fantastic product,even taking us to a local warehouse showroom, better product and the right price. Juan and his crew were absolutely fantastic installers. We went with 24in square on the diagonal. The crew handled the lines and corners so well, super level. I highly recommend this team.
  • Kris M. May 19, 2016
    Flooring
    Verified Review
    I love love my new flooring! Brian came out on a weekend to give us an estimate and show us flooring. He was very knowledgeable and professional. His crew that came to do the work worked hard and long days. The quality of their work was very good and I'd recommend them to my family and friends.
    Brian Z. May 23, 2016

    Thanks for the comment you guys were great customers. Thanks again.

  • Sean M. Apr 21, 2016
    Very professional, service was great. Job done on time

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Each jobs are priced per project. Every job are not the same.
What is your typical process for working with a new customer?
I like to meet all customers. I like to go out to the customers home and see what exactly needs to be done on each job so there are no surprises for the customer. I think a important key is to have great communication with the customer.
What education and/or training do you have that relates to your work?
I have been thru many training classes from product knowledge to installation classes.
How did you get started doing this type of work?
Family business. I have been in this business my whole life.
What types of customers have you worked with?
I have worked with all kinds of customers from small jobs to large jobs. Residential and commercial jobs.
What advice would you give a customer looking to hire a provider in your area of work?
I would make sure they are licensed, bonded and insured.
What questions should customers think through before talking to professionals about their project?
What experience you have and quality of your installers.