|Sunday||7:00 a.m. to 7:00 p.m.|
|Monday||7:00 a.m. to 7:00 p.m.|
|Tuesday||7:00 a.m. to 7:00 p.m.|
|Wednesday||7:00 a.m. to 7:00 p.m.|
|Thursday||7:00 a.m. to 7:00 p.m.|
|Friday||7:00 a.m. to 7:00 p.m.|
|Saturday||7:00 a.m. to 7:00 p.m.|
1st Rate Door Service LLC
About this pro
Louie C.Sep 21, 2018Verified
Chris is wonderful! He installed a security door for me and I couldn’t be happier with it! He was very professional, friendly, punctual and does quality work! He charged me exactly what he quoted with no hidden fees and completed the job on time.Jul 25, 2018Verified
Chris was great to work with. He responded to my request right away with options and prices to replace an old, noisy, damaged door. Turn-around from quote to installation was very fast. He showed up on time and replaced my garage door and components for the agreed upon price. No hidden fees or up-selling. The new door operates virtually silent and looks great! Chris even stuck around after the job was done and helped me troubleshoot a couple other issues with my house. I highly recommend 1st Rate Door!Sep 15, 2018Verified
Was super helpful and very responsive to resolving our issues.Sep 12, 2018Verified
Fast response, excellent price and quality workmanship. Everything you expect when you have a company come to your house to fix something.Sep 6, 2018Verified
Top Pro status
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Customers should be given pricing options in order to help solve their problem regardless of budget. There are many quality options when choosing doors, openers, and repair parts. A quality installation of a part or product can help dictate the life of that product. My pricing is very straight forward and transparent. Customer is informed on what they are getting for their quote and also what to expect from each product.
- What is your typical process for working with a new customer?The main priority with working with all customers is listening to their issue and recommending based off of their concerns. An experienced technician can find a solutions to fit the customers needs and address their concerns. Selling products or services that don't cater to what the customer wants leaves them unsatisfied and that's unacceptable to me.
- What education and/or training do you have that relates to your work?Our craft is learned by doing! I've been working in garage doors since I was 8 years old. You start by watching and listening and move on to helping with small tasks and so on. Through that time you learn how to handle each and every situaution. The main thing is to always being open to learning something new.