FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes we have a pricing range where every equipment used has a determine pricing per hour or day depending on the equipment.
- What is your typical process for working with a new customer?
When you are dealing with water damage, immediate action is crucial. First step is to stop water damage source, infrared cameras are used in order to determine how far the water has migrated in your property. We collect all information necessary in order to prevent further damages to any object or infrastructure looking to be restored, therefore reducing cost. After we assure our client's safety the first 24 hours are crucial, to insure all proper procedures and regulations are followed. Following the determination of what is wet? How wet is it and what can be dried and what must be replaced. *********************************************************** Primer paso es encontrar la causa y prevenir futuros daños a la estructura de la casa, aquí se utiliza cámara infrarroja en la cual podemos determinar que tan lejos llegó el agua. El siguiente paso es recolectar la information necesaria. La seguridad de nuestro cliente es el paso mas importante de todo el proceso.Las primeras 24 horas son cruciales, ya que cuando se encuentra daños de agua se debe actuar rápido para poder prevenir mayores gastos y restaurar los materiales que más se pueda al igual que determinar que ya no sirve y debe ser reemplazado.
- What education and/or training do you have that relates to your work?
All our professional technicians have extensive training in water extraction as well as structural drying, containing the damage, removing contamination and dry materials to ensure an efficient thoroughly clean and dry your home, building or belongings. Our Leading equipment helps to detect hidden moisture, therefore assuring the extraction of any standing water quickly.