FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based up square footage of product chosen. Prices vary based on material and final product. Installation is $15/linear foot.
- What is your typical process for working with a new customer?
I start with a phone conversation to determine what types of treatments you are looking for and what types of samples I should bring to our first consultation. At our consultation, I will take rough measurements of your windows and decide with you from which samples I will base our initial estimate. After you receive that estimate, we then discuss if that estimate falls into alignment with your expectations. We tweak the estimate into a Proposal. Your Proposal will be comprehensive, and will include all product, shipping, and installation costs. From that Proposal, we require a 50% deposit which will initiate a professional measurement appointment and further meetings to determine the exact placement of your treatments. At that time, our professional installers return to your home to measure each window treatment to the 1/8 of an inch to the specifications that we have discussed. The order is placed and your treatments are sent to our office for final inspection. Once we have inspected all workmanship, we coordinate with you the appropriate time to return to schedule installation.
- What education and/or training do you have that relates to your work?
12+ years properties management and design.