FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Off site/Remote Support or Consultation: $60/hour (one hour min) On site Support or Consultation: $85/hour (one hour min) Project Management: Per project Web Design/Development: Per project
- What is your typical process for working with a new customer?
I work with you to understand your current trouble spots, come up with a plan to address them, then we work together to try to prevent future issues. Once everything is up and running, we can talk about how we can better utilize solutions you already have to increase how effective your technology is for you! Along the way, I hope to establish a long-term, trusted relationship.
- What education and/or training do you have that relates to your work?
I have extensive experience in supporting home office, small business, and enterprise customers. My unique ability to translate your personal or business needs into the features of available technology sets me apart.