Hired 51 times
11 years in business
(Eastern Time Zone)
8:00 a.m. to 12:00 midnight
Additional services needed
Packing belongings into boxes,
Furniture assembly and disassembly,
Pool table moving,
Safe or security box moving,
Be on timeDec 29, 2017
They arrived early and prepared. They were kind, friendly, and very professional. They moved so quickly and made sure to package all of my furniture and items to protect them. They handled absolutely everything for me and made this moving process stress free. Not to mention, they are masters at packing a storage unit!! The price was extremely fair for everything they did and provided. You could barely buy the materials they used and rent a truck for their fee! I would recommend these movers to anyone and everyone and I will absolutely be using them again. I can't thank them enough!Mar 9, 2017Verified
Answering phone calls, finding out about what was needed and not presuming it was all taken care of. Your company is presuming that I used your company for my moving requirements. I did not get a chance, nobody called me back even though a person answered my call and said that he would call me back in 15 minutes - I am still waiting for that call. I used Two Men and a Truck and was very happy with the results. Somewhere in your Company there is a lot of paperwork that is incorrect in a lot of ways.Aug 11, 2017VerifiedCarolina RoadRunner Movers's reply
Hello sir. how are you I understand your situation but I am also here to tell you if we don't call you and confirm a move with the company then we did not book you on to our schedule. if you called and didn't have your information correct we want come out. you can make us come out to you if your move isn't in our standards. you have a wonderful evening tho!
I was so disappointed in Mike in who scheduled the move for me via telephone. We also contacted him prior to the day of the move and he confirmed that he would come. Since that day, we have not heard from him or the company despite the numerous text messages and phone calls. I had to hire new movers and was totally disappointed. I will not ever use this company again. Not because they could not come but because they did not communicate and caused me a variety of problems. Never again!Aug 11, 2017Verified
Carolina RoadRunner Movers were beyond professional, and were flat out the best movers I've ever hired! I've moved over 25 times over the span of 20 years, and if I could I'd hire Carolina RoadRunner Movers for each and every move!Aug 8, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our standard price starts off at 250 for the first 3 hours of service and 90 every additional hour that's needed. Flat rate plans are based on the nature of the move
- What is your typical process for working with a new customer?When working with new customers we make it our priority to keep them smiling, feeling at ease at all times and most importantly showing them that they are in good hands.
- What education and/or training do you have that relates to your work?Everyone has over 2 years experience, every staff member is required to train for a 21 day period or more if needed to assure there fit for the job.