FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
INDIVIDUAL COMPUTER TUNEUPS: $75 (PC Tuneup), $90 (PC Tuneup w/ minor malware removal), $120 (Major malware removal followed up with PC Tuneup), For really problematic computer issues, I offer In-Shop flat rates that will never exceed $150 in labor...even if it takes several days for me to resolve.
- What is your typical process for working with a new customer?
I'll listen to your problem description and ask followup questions. Once I determine the nature and depth of the problem, I'll recommend which of my three services would provide the most cost effective repair option (remote, onsite, or in-shop). Then we schedule an appointment.
- What education and/or training do you have that relates to your work?
I have a Bachelors Degree in Chemical Engineering with tight integration with computer systems so I have been involved with computers for over 30 yrs. I left the engineering field to start my own computer repair business.