FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The system in which we base our pricing is called exactamate. Which is the industry standard.
- What is your typical process for working with a new customer?
First step is usually a free inspection for damages. Second we provide a free estimate for repairs needed. Next would be the authorization of the contract. Then we would make repairs within a timely manner. After all repairs we would schedule a walk through with customer to make sure all needs were met. Finally once customer is completely satisfied with work preformed we could invoice for payment.
- What education and/or training do you have that relates to your work?
All employees attend annual training from each manufacturer of products we install