|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
About this pro
Very happy with Dakota Moving. They showed up when they said they would and all of my stuff made it to my new house undamaged.Aug 15, 2018Derek F.'s reply
Thanks for the feedback
John and Jordan (2 movers) were fantastic. Not one wall nor any furniture was damaged. Very hard working and courteous. Highly recommended.Oct 7, 2017VerifiedDerek F.'s reply
We love to hear our employees do great work. Thank you for your business and response.
Trucks broke down. Damaged furniture. Missed scheduled appointments. Damaged other people's propertyJun 19, 2017VerifiedDerek F.'s reply
Two of our trucks did break down. We also rented trucks trucks to complete the move. At no cost to the customer. We apologized for having mechanical issues. That resulted in things taking longer then anticipated. We have always taken great care of customers belongings. If anything ever does get damaged we fix or replace it. Yes it was a long day and part of the tire did go onto the grass on the side of the driveway. Which happened to be the neighbors. We offered to help fix the grass even though no damage occurred. I spoke with the resident they were fine with it. Long story short we got the move completed. After buying a new transmission, new glow plugs for the other truck, renting 2 trucks, and having other drivers drive them there to help we lost thousands of dollars. We could have given up while we were ahead, but that's not who we are. We are committed to finishing the job and that's what we did, though it didn't go as smoothly as usual.
Excellent service. Team was professional, efficient, and careful.May 5, 2017VerifiedDerek F.'s reply
It's great to hear you are more then happy with our service. We very much appreciate the business.
As a person who fixes things for a living, I understand breakdowns do happen even with the best equipment (remember the space shuttle blew up . . . twice). Even with a truck break down, Dakota Moving provided excellent service and communication, about the breakdown and providing an acceptable solution. The truck came a day later than originally scheduled (due to the breakdown) however the extra day was a really blessing for us to get better packed and prepared to move my 91 year old father. The team members were courteous, professional and CAREFUL with my fathers possessions. I would highly recommend Dakota Moving.Sep 4, 2016VerifiedDerek F.'s reply
We are so grateful to hear your kind words. It does mean a lot when a customer such as yourself understands mechanical issues. Especially when we do such long distance moving. It doesn't always go as planned. We do however try and do the best we can to make it right with our customers. Thank you once again for your support and business.
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Local moves are done on a per hour per mover basis. Out of state moves are estimated with a rate for drive time. Then an hourly rate for packing, loading, and unloading. Some moves we may put a total and that would be the fixed price. Our pricing includes tax, fuel, and transportation. This way customers aren't alarmed when it's done with hidden charges. All moves are white glove service which would normally include 2 of our movers along with our truck.
- What is your typical process for working with a new customer?Discussing what their needs are and where they are going. Planning if they have any unique items such as safes, pool tables, or exercise equipment needing to be moved. Scheduling the best date and time possible for both parties.
- What education and/or training do you have that relates to your work?Each new employee is trained by our crew chief with on the job experience. They must work for us for a period of time before they are allowed to drive our truck. This ensures belongings will safely arrive at the destination.