FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of our pricing is listed on our website. We do offer coupons and package deals which are also listed on our website. Our quotes are based on those prices. We typically try to stay very local to the Dr. Phillips area to reduce travel (helps us keep our prices low). We do deliver further if we can on a case by case basis. If we have sent you a quote, we will deliver fun! And...we will price match other companies!
- What is your typical process for working with a new customer?
We like to understand your wishes and your venue. When choosing which unit(s) to rent, it is important to have an idea of how many guests, the age group, and what type(s) of bounces you are looking to rent. From there, we can discuss theming, budget (we offer coupons and package deals), and any extras we can provide to elevate your event to the next level, whether it's our complimentary 2 tables and 12 chairs or adding a game or snow cone machine. We are here to help make your event extra fun
- What education and/or training do you have that relates to your work?
We have worked in the service industry for 20+ years, so customer service is very important to us. In addition, I was a "Sea Bee" in the Navy prior to that. I use that training to create innovative tools and supplies to help make deliveries and pickups more efficient and seamless.