About this pro
5 years in business
5 hires on Thumbtack
Cathy and Chris were efficient and thorough in cleaning my home. I will definitely use them again.Apr 21, 2018Verified
My only regret is not submitting this review a few days ago after she completed the job...I can't say enough about the awesome job Cathy did for us. We were moving out of a 3 bedroom-3 bath 2200' home and due to the distance involved in our move did not have time to clean this home as well as we knew the owners would expect. I contacted Cathy, arranged to have her meet us in the home and we did a walk-thru prior to our moving out. She brought her husband, Chris with her and we immediately took to both of them (he does help with some of her work). She knew exactly what we needed to have done and was very knowledgeable. We kept in touch prior to the move and on the day of the move she text us frequently - anxious to start the job that day! The move took us a couple of days and when we returned to the home we were astounded at what an outstanding job Cathy had done. My husband immediately commented on how fresh and clean the home smelled. Cathy had even cut roses from the yard and had them sitting in a vase for us. She also notified me she had found some items we had left behind and had them sitting neatly on the washer. She had even retrieved a decorative weather vane we had placed among the bushes outside and had forgotten about...had that waiting for us in the garage. Cathy was very thorough and I must say I thought the house looked better than it did when we moved in 3 years ago. She got it all - every room, bathroom, floors, baseboards, fans, blinds and more. She offered to clean the carpets however we both knew that was not a requirement being "normal wear and tear". When we did the walk-thru, the property manager remarked (noting that this house is now on the market) that she thought this house could be sold as is...it was that clean!! Actually the property manager picked up the cards Cathy had left behind! We had some issues come up during our move which I shared with Cathy - she was very supportive and I felt like I had found a new best friend! I highly recommend All-N-One Cleaning & Home Services...their rates are more than reasonable especially for the work completed here. Thank you Cathy!!!Dec 24, 2017Verified
She didn't get back to me so I hired someone elseApr 23, 2017VerifiedAll-N-One Cleaning & Home Services's reply
I was not aware that you had hired me. I think it's a little harsh to make a bad review if someone doesn't respond within 24hrs. Especially when you weren't asking for service until May. I've never ignored a possible job. And I did contact you as soon as I was able to see on my app what was going on. I think your review could be a little more tactful or not so vague. I'm still willing to work with you and for you should you change your mind. Again my apologies for not seeing or replying right away.
I found Catt on Houzz when I was moving into a home during a major event here in the desert. She came when no one else would and worked all night to get my home ready. Catt is on time, extremely thorough and detail oriented. I now use her weekly and am delighted when I come home and notice the little things she does to make my home beautiful.May 1, 2017
We have had our condominium since 1990 in Palm Springs and have had many cleaning services. We cannot begin to sing enough praises about All-N-One. The services provided go beyond the typical cleaning companies. Since we are not local, they purchase supplies for us and make sure the unit is comfortable before the renter enters with lights turned on and the A/C turned up. In case there is a problem, Kathy, the owner, will go out of her way to either correct the problem or suggest someone who can. She has given us suggestions and even helped with redecorating. You cannot go wrong!Apr 11, 2017
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?The typical Cleaning job will vary from $20-30 an hour. However, every job varies according to exactly what the client is needing accomplished in their home at the time. For these reasons I like to suggest a FREE In-Home Estimate or FREE Home Interview. This will assist me in giving a much more accurate price range for the job being performed.
- What is your typical process for working with a new customer?I will ask questions regarding their home. Inquire about what they want accomplished and ask what kind of price or budget are they looking at. These questions vary according to the type of job.
- What education and/or training do you have that relates to your work?I've been cleaning in the desert since 1999 when I relocated here. I worked for a Commercial Cleaning Co. that was contracted to clean offices & homes. My first job was in Palm Springs cleaning The Palm Springs Tram. I've worked with World-known Interior Designers & Decorators, as well as, Contractors, Realtors, Business Owners, Property Managers, and others.... I received a Certificate in Customer Service at Mnt. San Jacinto College.
|Sunday||9:00 a.m. to 7:00 p.m.|
|Monday||9:00 a.m. to 7:00 p.m.|
|Tuesday||9:00 a.m. to 7:00 p.m.|
|Wednesday||9:00 a.m. to 7:00 p.m.|
|Thursday||9:00 a.m. to 7:00 p.m.|
|Friday||9:00 a.m. to 7:00 p.m.|
|Saturday||9:00 a.m. to 7:00 p.m.|