SoloPoint

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Introduction: “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.” “I think the foremost quality – there’s no success without it – is really loving what you do. If you love it, you do it well, and there’s no success if you don’t do well what you’re working at.”

Overview

Hired 19 times

3 employees

18 years in business

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

Featured Projects

2 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and value.

Great 4.8

19 reviews

5

95%

4

0%

3

0%

2

5%

1

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Yvonne G.

Feb 25, 2018

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Hired on Thumbtack

Details: Repair • Treadmill • Home / personal equipment

Exercise Equipment Repair

Stacia D.

Mar 22, 2018

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Hired on Thumbtack

Details: Yes, the location has an existing heater • Electric tank (more common) • Closet • No, I would like the pro's help in purchasing the water heater • House • Owner

Water Heater Installation or Replacement

Denys K.

Apr 16, 2018

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Hired on Thumbtack

Details: Repair • No hot water • Part malfunctioning • Gas tank (most common) • Garage • House • Owner

Water Heater Repair or Maintenance

Ravi G.

May 10, 2018

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Hired on Thumbtack

Great work.

Details: Yes, the location has an existing heater • Gas tank (most common) • Attic • No, but I plan to purchase the water heater • House • Owner

Water Heater Installation or Replacement

Rebecca F.

Jun 27, 2018

·

Hired on Thumbtack

I really enjoyed Russ at the beginning. He was professional and communicated when he was going to arrive to fix my shower. He took his time, went to the store to get the broken part, and completed the job timely. I had a 2nd job for him as well, so he went to my kitchen to check the sink. He didn't have the right part with him, so we agreed that he would come back at a later date to quickly tighten my faucet down and be on his way. This was back in April. I haven't seen him since. I've texted him tons of times, and after a month and a half of no responses, I called him. He told me over the phone that he would schedule me in a day or two (and as of today, that was 2 weeks ago). I didn't want to leave a negative review at first, because he did do a great job on the first part of the job I hired him for. However, his lack of communication and refusal to complete tasks like he said he would is unacceptable at this point. I'm going to now have to pay somebody else to come out and do a "really simple" fix to my sink since he doesn't seem to care to honor his commitments. I'm disappointed this is how things had to end as I was going to give a 5 star review at first.

Details: Faucet malfunctioning • Less than a few hours • Kitchen • Bathroom • Shower or bathtub • Sink or faucet • Townhouse

Emergency Plumbing

SoloPoint

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