FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our fees are based on an hourly rate and the anticipated time we believe required to research, prepare, commence and conclude a case. A firm estimate is provided after the initial discussion with our client, and an upfront payment is requested. If additional time is needed we ask for approval from our client prior to working those hours.
- What is your typical process for working with a new customer?
We believe that understanding the client's expectations and determining initial steps with that client is critical to a successful relationship and outcome. Naturally, certain events occur during a case that may alter or redirect our efforts and we make sure and communicate with the client throughout the process.
- What education and/or training do you have that relates to your work?
All our personnel are licensed private investigators with extensive field experience. Our firm's partners include former FBI Special Agents, Military and Law Enforcement professionals.