|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
Power Vac, LLC
About this pro
30 years in business
57 hires on Thumbtack
They were early (called first) and did a very thorough job. We are really happy with the work.Oct 5, 2018VerifiedMatthew J.'s reply
Thank you Maro! :)
I reached out for a quote and they were very responsive. I appreciated the level of detail they provided about the process.Sep 13, 2018VerifiedMatthew J.'s reply
Thank you for taking the time to review us. It's an appreciated compliment to our profile! :)
They were great! They talked to me through every step of the process. Highly recommend!Sep 10, 2018VerifiedMatthew J.'s reply
Thank you Katie for reviewing us! :)
they were very prompt to reply to my inquire. They answered on a Sunday. However, we elected to hire another professionalJul 20, 2018VerifiedMatthew J.'s reply
Thank you for taking the time to review us!
I want to compliment this company on its customer service! I had a negative experience with my duct cleaning and once the company was aware of it, they went out of their way to right things.Jun 14, 2018VerifiedMatthew J.'s reply
Thank you for your review!
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- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is up front so there are no surprises or 'up sells'! We ask a series of questions and can dial in an exact price over the phone.
- What is your typical process for working with a new customer?Every customer is unique! Some customers have more questions than others, we will make sure you are comfortable with the process.
- What education and/or training do you have that relates to your work?There are two of us here. Matt the owner, is here early in the AM and has been in Customer Service since his very first job at 15. He worked for Power Vac before he owned it, giving him much experience with the details that go into cleaning commercial and residential air ducts, furnaces, boilers, and dryer vents. Matt has owned Power Vac since 1998. Mary has been with Power Vac since 1998 as well. She has been helping customers get to know their HVAC systems for years. Prior to Power Vac, Mary worked in a hospital doing patient care.