|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
|Saturday||8:00 a.m. to 5:00 p.m.|
Power Vac, LLC
About this pro
I want to compliment this company on its customer service! I had a negative experience with my duct cleaning and once the company was aware of it, they went out of their way to right things.Jun 14, 2018Verified
Easy to schedule and was able to have the job done within a week. The price was very reasonable and fair. They arrived at my home on time which was much appreciated. My only complaint is that I asked him not to go through the basement window as I was concerned with it leaking water if opened. He said he would go another way. I discovered when I got home that he did indeed open the window. No harm caused as long as our basement remains dry!Apr 11, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is up front so there are no surprises or 'up sells'! We ask a series of questions and can dial in an exact price over the phone.
- What is your typical process for working with a new customer?Every customer is unique! Some customers have more questions than others, we will make sure you are comfortable with the process.
- What education and/or training do you have that relates to your work?There are two of us here. Matt the owner, is here early in the AM and has been in Customer Service since his very first job at 15. He worked for Power Vac before he owned it, giving him much experience with the details that go into cleaning commercial and residential air ducts, furnaces, boilers, and dryer vents. Matt has owned Power Vac since 1998. Mary has been with Power Vac since 1998 as well. She has been helping customers get to know their HVAC systems for years. Prior to Power Vac, Mary worked in a hospital doing patient care.