Power Vac, LLC

Portland, OR

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About this pro

How does your business stand out?

Licensed, Bonded and Insured! We have top of the line equipment and highly experienced personnel that can tackle even the hardest jobs our competitors cannot. We are certified by the National Air Duct Cleaners Association and have been in business since 1988. We give firm quotes over the phone and we have someone available to take calls Monday through Friday 8 am - 5 pm.

What do you enjoy about the work you do?

Helping people with their indoor air quality and making a difference in the cleanliness of their homes. It's great hearing some of the feedback our clients give us about what a difference our services have made for them.

Location

Portland, OR 97217

Background check

Complete

Years in business

29

Number of employees

7

Times hired on Thumbtack

33

Reviews

17 Reviews
  • Mary W. Aug 11, 2017
    Duct and Vent Cleaning
    Verified Review
    Excellent service. The team came on time but I had a gas leak and they couldn't do the work. They had to come back the next day. There was no extra charge. Everything was done very well. I would highly recommend this company!
  • Kyrsten J. Jun 10, 2017
    Duct and Vent Cleaning
    Verified Review
    I would totally recommend Power Vac, LLC to a friend. The ducts are clean and the service was reasonably priced.
  • Sharon H. Apr 20, 2017
    Duct and Vent Cleaning
    Verified Review
    Very happy
    I appreciated the advice they gave regarding a cat urine problem, the care and quality of the duct cleaning, and the professionalism of the men who came.
  • Jan B. Mar 13, 2017
    Duct and Vent Cleaning
    Verified Review
    Great Service
    They were excellent: timely, professional and thorough! Kenny gave me some helpful tips as well. I definitely would recommend to a friend!
  • Jake P. Feb 19, 2017
    Duct and Vent Cleaning
    Verified Review
    Good guys, know what they're doing, and helpful.
    Eric and Bo did a great job, were knowledgeable, and pretty quick considering I had a total of 9 registers and my dryer vent. Very positive experience. Highly recommend this company.
  • Zoe M. Jan 29, 2017
    Duct and Vent Cleaning
    Verified Review
    Pleased & Recommend
    Pleased with service; highly recommend
  • Ivan J. Jan 21, 2017
    Duct and Vent Cleaning
    Verified Review
    Good stuff!
    Full cleanup of all the ventilation ducts. Fast service (Around 2 hours), good peoples. My only request would be to be ready next time with shoe covers so they dont have to walk around the house in socks. Recommended!
  • Lori K. Jan 9, 2017
    Duct and Vent Cleaning
    Verified Review
    I now have very clean vents
    They did a great job cleaning my vents ,and were extremely friendly.
  • Kerri L. Dec 12, 2016
    Duct and Vent Cleaning
    Verified Review
    Great
    Prompt. Professional. No mess. Got the job done. Totally satisfied.
  • Kathryn F. Oct 31, 2016
    Duct and Vent Cleaning
    Verified Review
    Timely and efficient.
    They were timely, the ducts were cleaned well, and my boyfriend hardly noticed them in the house (he works from home). Excellent service, would recommend to anyone. Thanks!
  • Ron S. Oct 8, 2016
    Duct and Vent Cleaning
    Verified Review
    Satisfied
    Good service, competent pleasant fellows, and impressive vacuum machinery.
  • Colin M. Sep 26, 2016
    Duct and Vent Cleaning
    Verified Review
    Highly recommended
    Very fast, friendly and ducts looked great!
  • Susan P. Sep 3, 2016
    Duct and Vent Cleaning
    Verified Review
    Very Satisfied with Power Vac
    Great service! Matt was timely in his responses to me online and I appreciated that they were able to schedule our service quickly. John, who did the cleaning, was going to be late for the appointment and made it a point to call and let me know. He was very professional and respectful of our home, and we are above satisfied with the duct cleaning. The only comment that I would make is that once John walked through our home and assessed what he was going to do, his estimate for the service was about $60 higher than Matt quoted me online. We talked about it, and got within $13 of the original quote. He said he would honor the original quote, but I thought it was fair to split the difference so we did. I would certainly hire Power Vac again!
  • Kara B. Aug 10, 2016
    Duct and Vent Cleaning
    Verified Review
    These guys were awesome! They arrived right on time, knew exactly what they were doing and were beyond professional. They fixed a couple of disconnected ducts that we were unaware of and they also alerted us to an issue in our furnace that our heating and cooling company did not catch. Even though this place is a little pricier than another place we've used before I'm more than happy to have spent the money because they were more than worth it. I highly recommend this company!
  • Cynthia M. Jul 11, 2016
    Duct and Vent Cleaning
    Verified Review
    Arrived on time. Price reviewed and what the process was before the job started. Very thorough cleaning of all requested areas. I would recommend them highly!
  • Elena B. Jun 29, 2016
    Duct and Vent Cleaning
    Verified Review
  • Yolandi A. May 10, 2016
    Very professional, thorough, I received a firm quote in writing upon arrival and there was no "up selling" at all, which I greatly appreciated. They we're friendly and knowledgeable about what they we're doing. Would highly recommend to friends and family!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is up front so there are no surprises or 'up sells'! We ask a series of questions and can dial in an exact price over the phone.
What is your typical process for working with a new customer?
Every customer is unique! Some customers have more questions than others, we will make sure you are comfortable with the process.
What education and/or training do you have that relates to your work?
There are two of us here. Matt the owner, is here early in the AM and has been in Customer Service since his very first job at 15. He worked for Power Vac before he owned it, giving him much experience with the details that go into cleaning commercial and residential air ducts, furnaces, boilers, and dryer vents. Matt has owned Power Vac since 1998. Mary has been with Power Vac since 1998 as well. She has been helping customers get to know their HVAC systems for years. Prior to Power Vac, Mary worked in a hospital doing patient care.
What advice would you give a customer looking to hire a provider in your area of work?
Buyer Beware! Make sure you are comparing apples to apples! There are a lot of 'sneaky' companies out there trying to lure you in on a super cheap coupon. Cleaning your HVAC System is an investment. Every 3 to 5 years.
What questions should customers think through before talking to professionals about their project?
Are you going to be doing any construction or remodeling projects? You want to have your system cleaned after everything is complete.