FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a low-cost initial assessment on-site at your home where we give you a cost and time estimate for your project. Then we charge by the hour for our organizing and unpacking services. We do not charge a travel fee.
- What is your typical process for working with a new customer?
We schedule a low-cost, 60-minute initial assessment in your home. This gives you a chance to meet us, and allows us to understand the scope of your project. We type up a bid with a time/cost estimate. Then we schedule organizing sessions in 2-4 hour blocks of time. We work alongside you to help you sort through your belongings and make decisions about what to keep or discard. Then we find homes for the items that you want to keep and implement organizing systems. Finally, we come up with a maintenance plan so you can stay organized going forward.
- What education and/or training do you have that relates to your work?
All of the organizers have at least 7 years' of experience, with 2 of us having more than 10 years' experience. We are all members of the National Association of Professional Organizers (NAPO), where we receive ongoing training in organizing practices and ethics. Two of us are also members of the Institute for Challenging Disorganization (ICD), a national association of professionals who have specialized training in clients with ADHD, hoarding disorder and chronic disorganization. Additionally, we frequently give presentations to other organizers on organizing topics, and mentors new organizers in the Portland organizing industry.