FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I tailor the prices to your needs. For example if you only want floors and dusting it would be considerably lower then the standard house cleaning charge. I also offer a 15% discount for weekly cleaning clients,10% for bi weekly and 5% for monthly.
- What is your typical process for working with a new customer?
First I would meet with client to sign consent for services agreement and also go over the invoice making sure that the services on invoice are exactly what client wants done. After the paper work I like for client to give me a tour of their home and give me any special instructions to how they like things done. After meeting and touring house I Iike to do the first cleaning a deep clean and if the client is a reaccuring client then I would do a standard clean unless client asks for a basic clean. All cleaning is done with cleaning products that are safe for you and your family including pets.
- What education and/or training do you have that relates to your work?
Business Fundamentals in community college and also did a chem-dry certification.