HDWPROTECH

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Introduction: Promote optimal performance, reliability, and security across core business systems. Results-driven professional offering a progressive, ten-year career in information technology. Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery. Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence. Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs. – Areas of Expertise – Testing & Troubleshooting | Project Management | System Administration Vendor Relations | Strategic Planning | Resource Allocation | Effective Communication Team Leadership | Business Continuity | Data Backup & RecoveryTechnical Proficiencies - Platforms - Windows Vista/7/8/10; Mac OS X,Linux Mint, Ubuntu - Software - Microsoft Office (Word, Excel, Outlook, PowerPoint,Visual Basic, Adobe Reader, LanDesk, Gotoassit, Novell Messenger, Groupwise. I believe customers deserve quality computer repair for a fair price. I really enjoy making people happy when I fix their computers and make sure they can use the technology I love.

Overview

Hired 10 times

1 employee

23 years in business

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

Featured Projects

2 photos

Reviews

Exceptional 5.0

8 reviews

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Jennifer W.

Oct 25, 2016

My laptop was running very slow and HDWPRO was able to install new parts and it is running beautifully now. Gave me a few more years with an older computer. HDWPRO is efficient and reliable.

HDWPROTECH's reply

Thank you very much for your feed back much appreciated!

Karen w.

Oct 27, 2016

My computer crashed. Had not idea what to do. A friend told me about thumback so I looked up a computer tech. Contacted Heath and set up a time. He showed up on time and fixed the issue within 20 minutes.

Martin W.

Nov 12, 2016

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Hired on Thumbtack

Although we had to reschedule he still was able to help and work will be completed Monday. That's great srtvice

PC Computer Repair

Ashley M.

Nov 27, 2016

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Hired on Thumbtack

He was awesome, quick and stayed available when I needed him After.

Computer Repair

Tom C.

Jan 31, 2017

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Hired on Thumbtack

Heath quoted me a price, picked up my pc at my home, delivered it the next day fully fixed and his final charge was LOWER than his initial price. I'd recommend Heath to anyone.

Computer Repair

FAQs

What is your typical process for working with a new customer?
Typically I will respond as quickly as I can and estimate a total cost for the issue. Sometimes this is difficult without obtaining additional information about the computer or parts needed. Therefore, I communicate additional questions to try to help the customer decide how to proceed.
What education and/or training do you have that relates to your work?
I have a degree in computer science and have been working in the field for over 15 years. I am A+ certified.
How did you get started doing this type of work?
I always loved technology and wanted to focus my career on this passion. Combined with my love for working with people, computer repair is the perfect match.

HDWPROTECH

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