About this pro
29 years in business
4 hires on Thumbtack
Our experience with Wharton was nothing less than incredible. The service provided the technicians (Rick and Jose) was top notch (very professional and truly cared about getting the work done right). The front office management really worked hard to get our ac fixed as soon as possible; they kept in constant communication with us and the warranty company providing the best customer service possible; way above and beyond exceeding our expectations.Jul 9, 2018
Wharton is an excellent company. They are very caring and patient with their customers and look out for the best for their customers. Thank you so much for your service.Apr 10, 2018VerifiedJamin W.'s reply
We strive to satisfy because we really do care. We know you can choose anyone to work with, and we want to thank you so much for sharing your experience with us for others to see!
I brought a wifi thermostat (Ecobee3) my husband tried to install it but we realized we did not have the required C-wire to power the thermostat. I called Wharton they came out and installed it for us. Our system is an older system...it took approximately 3 hrs. They were very nice, clean, and respected our home.Jun 19, 2017
Wharton services was extremely quick in fulfilling my AC repair need. They were at my house within twenty four hours and finished the repair in less than half an hour. The gentlemen tasked with the repair were very polite and professional, they were extremely knowledgeable about the repair and the parts needed without trying to exaggerate or play salesmen to get a sale on an extra part that didn’t need replacing. Would recommend to anyone in the San Antonio area in need of AC or heating repair.May 24, 2018
Great company that worked with me on pricing and gave finance options.Apr 28, 2018
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- What should the customer know about your pricing (e.g., discounts, fees)?We have set base rates but custom price many jobs so we don't charge for unnecessary things.
- What is your typical process for working with a new customer?We don't mind discussing the project with anyone over the phone or even pricing but really prefer to preview the project location and full scope before we give a final proposal. That way we get a better idea of what you want and can give a more accurate price and timeline.
- What education and/or training do you have that relates to your work?We are state licensed for HVAC/R and IDL Certified