FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the cruise and travel market prices. Cruise Planners agents have access to many deals that are offered exclusively to its agents. Cruise Planners maintains close relationships with travel industry suppliers and is constantly finding great traveling opportunities for its customers.
- What is your typical process for working with a new customer?
The first thing we do is what we call "qualifying." We want to know your likes and dislikes along with the specifics of the travel you are looking for. What is your budget? Where do you want to go? What kind of accommodations do you enjoy most?
- What education and/or training do you have that relates to your work?
I belong to the Cruise Planners network of franchised agencies that provide intensive and continuous training in cruises, destinations, and the travel industry. Besides that, I have many years of personal travel experience both for myself and for helping others plan their independent vacations.