Lemonly

Seattle, WA

Get up to five quotes from pros like Lemonly within hours. Get Quotes

About this pro

How does your business stand out?

Lemonly Cleaning is Seattle's best cleaning service. Our trusted cleaning teams have many years of experience and will come to your home in a team of two. We pride ourselves on exceptional customer service, and making it easy for you to do business with us. Oh, and our cleaning skills are top notch!

What do you enjoy about the work you do?

We take great pride in making life easier for you and seeing the smile on your face when your home is fresh and clean. The satisfaction of our customers is what keeps our wheels rolling.

Location

Seattle, WA 98116

Website

Background check

Complete

Years in business

1

Number of employees

5

Times hired on Thumbtack

14

Reviews

7 Reviews
  • Rossy Z. Jan 12, 2017
    Thoroughly scrubbed the tub!
    I've been looking for a cleaning service I can rely on to do a good job consistently for several months. Lemonly is my third try, and I love their work. The team that cleans my home always shows up in the specified arrival window, and they do a magnificent job. I couldn't do a better job myself. They did a great job scrubbing the bathroom tub on their first cleaning, it's looked great ever since! I have them come every 2 weeks, which is just right. Right when the house starts to feel like it could be cleaned, they show up. Maybe you don't make things as dirty as fast as we do :) Also, the team is very friendly. I only met them the first time they came over, but they were sweet and funny. Most importantly, I trust them to be in my home when I am not there. It's a bit more expensive than some of the other quotes I got on Thumbtack, but I've decided it's worth it because I've had quality issues in the past and these guys nailed it.
  • Bryan L. Jan 6, 2017
    House Cleaning (One Time)
    Verified Review
    Good Deep Cleaning on Second Try
    This will be a mixed review. The first cleaning service I hired for a deep clean between condo tenants didn't show and the owner showed up the next day to do the work herself, but she did a very light cleaning, skipped many areas, and left a dirty kitchen virtually untouched. I then hired Lemonly to due a deep cleaning, but after another scheduling miscommunication, they did a light cleaning, skipped many areas, cleaned only the sink in the kitchen, and left early. But Caleb then sent a different crew, Katie and Aaron, for no additional charge and they did a good deep cleaning job. I would give the first crew 1 star and Katie and Aaron 5 stars, thus the average rating of 3 stars.
    Caleb W. Jan 7, 2017

    Bryan, thank you very much for your review. My apologies the first team did not meet your expectations. I've discussed your feedback with them and we've implemented a plan to make sure future clients get an excellent deep clean the first time. I'm very glad that Katie and Aaron were able to get you taken care of to your satisfaction for a 5 star rating. Thank you for the great feedback, it helps improve our service for future clients.

  • Kelly L. Dec 4, 2016
    Apartment Cleaning
    Verified Review
    Wonderful Service!
    My cleaning team was wonderful! My apartment has never been more clean: floors, countertops, and windows are spotless. The team was so professional and got everything done efficiently!
  • Kedar K. Dec 1, 2016
    House Cleaning (One Time)
    Verified Review
    Lemonly staff was wonderful!
    Katie and Aaron were great! My place has never looked this clean before.
  • Kelly R. Nov 21, 2016
    House Cleaning
    Verified Review
    Would Recommend
    Cleaning team was prompt and professional, easy to work with. Met my needs exactly.
    Caleb W. Nov 21, 2016

    Thank you for the kind words, Kelly! Katie and Aaron look forward to cleaning for you again soon :)

  • Stephanie P. Nov 17, 2016
    Great Deep Clean
    I hired Lemonly for a one time deep clean. They responded quickly to all my questions, and have a great website that let's you book your appointments. They also did a great job cleaning, my apartment wasn't even this clean when we moved in. Would recommend.
  • Emily D. Nov 12, 2016
    Highly recommended!
    I hired Lemonly about a month ago for a one time deep clean. I highly recommend the service. The cleaning team they sent was very friendly and did an AMAZING job. I felt comfortable with them in my home which is always important to me when I invite people into my home. I plan to use them again, and might even try out their recurring service.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system is laid out in detail on our website's booking form. We start at $119 for a one bedroom one bathroom home. We offer discounts for recurring service, which we encourage our customers to take advantage of.
What is your typical process for working with a new customer?
We are dedicated to serving you so our first goal is to understand your needs. We are happy to chat on the phone, via email, text, or through Thumbtack if you have any questions. After scheduling an appointment with us, a Lemonly cleaning team will arrive on the scheduled date and time. We don't waste any time and get straight to work. If you have any special requests, please let us know ahead of time so we can be sure to accommodate them. You'll need to let us in somehow - most clients give us a key, a key-code, leave it unlocked, or just let us in. We encourage all customers to schedule recurring cleanings after their satisfaction with the first visit.
What education and/or training do you have that relates to your work?
Our trusted cleaning teams have many years of experience in the Seattle area. Each cleaner is rigorously screened, passes a background check, and is interviewed in-person.
How did you get started doing this type of work?
We started Lemonly out of a passion for service and because we actually enjoy cleaning. Do you? Probably not... so there's a market!
What types of customers have you worked with?
We primarily focus on residential cleaning. We clean apartments, condos, houses, and more!
Describe a recent project you are fond of. How long did it take?
Recently, we had a client request we clean their apartment after they moved out. We were able to provide service the next day to the client so he could avoid the cleaning fee from his landlord. He expressed great satisfaction with the service, which made us proud.
What advice would you give a customer looking to hire a provider in your area of work?
The best advice we can give you is to hire a service that makes your life easier. Our scheduling and payment process is world class and super easy. If you find a service that is easier to use than ours, let us know so we can make our service better!
What questions should customers think through before talking to professionals about their project?
It is fantastic when a customer thinks through any special requests they have beforehand and shares them with us so we can ensure we are able to accommodate them!