Raetrent remodeling

Strongsville, OH

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About this pro

How does your business stand out?

Over 20 years experience working for the big companies. With little overhead, I can bring the same quality for a fraction of the price. You deal with me...no commission just fair pricing. We will set up an appointment which takes from 30 to 60 minutes depending on the product. I will measure and show you all of the material. I will then get you a closed bid...meaning never another dollar will be attached..that will be good for 30 days. This gives you ample time to make a great decision for yourself, without having a pushy salesman in your home for 4 hours, calling his or her manager every other minute to give you the "friends and family" deal. We offer honest and fair pricing, and more importantly I am able to give you personalized attention and I go to over 90% of the installations. The phone number that is on this screen is my cell phone...not to a secretary or call center.

What do you enjoy about the work you do?

Love helping folks make their home look brand new. That's why I go to most of the installations. I love the excitement of the customer and how the house looks, and I also can make sure that everything is satisfactory. I've never had a complaint in the bbb, yelp or anywhere else. I proud of the quality work that we continually do, and the ability to be there for the customer. I was the gm for a major home improvement company, and while successful, really missed that personal touch with the customer.
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Location

Strongsville, OH 44136

Background check

Complete

Years in business

7

Number of employees

10

Times hired on Thumbtack

55

Reviews

22 Reviews
  • Seth J. Aug 28, 2017
    Window Installation
    Verified Review
    Excellent customer service and extremely good quality windows and glass block. They did a great job and I would recommend them to anyone!
  • Jeremy B. Aug 19, 2017
    Gutter Installation or Replacement
    Verified Review
  • Thumbtack Customer Jul 13, 2017
    Chuck and team did a great job from start to finish . Prompt estimate, good price and finished before I expected. Highly recommend
  • Thumbtack Customer Jul 8, 2017
    Reasonable, professional, friendly
  • Tim R. Jun 20, 2017
    Siding Installation
    Verified Review
  • Amy G. May 25, 2017
    Window Installation
    Verified Review
    I purchased a new sliding door for my patio and windows for my entire townhouse. Chuck came to my house and thoroughly explained everything about window replacement, what to expect, performed demonstrations of the window capabilities, and provided data on pricing and material quality that I could expect from other companies. Chuck even explained how other companies can provide such low prices, but it's obvious that he is very confident in the products he sells and the team that works for him because price does not always sell - quality does. I can honestly say that the new patio door and windows have changed the look of my house (in a good way), significantly reduced the noise I hear coming from the street traffic, and has drastically helped to improve with maintaining a stable inside temperature (unlike my seriously despicable old windows and door). Lou came out and took measurements before placing the order and that process was very quick and easy. Lou was very informative and professional. His knowledge left me feeling even more confident that Rae Trent Remodeling was the perfect choice for my project. Chuck and Lou kept me up-to-date on the windows and when the install would begin and called a few times the days before to answer any questions and confirm that they were all set to start and that my schedule was still open. Jacob was the installer. He was wonderful and extremely professional. He worked very quickly, yet paid attention to the small details. He finished the job in two days - removing nine windows and a sliding patio door that were at least 40 years old was rough...more like an act of god, but it was done and the new were installed, caulked, insulated, and all the trim was put up on the outside along with any trim taken down on the inside and all the blinds were re-hung. I could not be more satisfied with Rae Trent Remodeling and the work that they completed for me. The price for the total job was below what I had expected. I will use this company in the future when I need additional remodeling work done to my house and I highly recommend Rae Trent Remodeling to anyone who is looking for excellent professional service, outstanding quality work, and very reasonable pricing.
  • Mark B. Apr 3, 2017
    Siding Installation
    Verified Review
    great job
    they did a great job!!!!!!!! i would hire again they came in and knocked it out quick and under budget
  • Max R. Mar 29, 2017
    Gutter Installation or Replacement
    Verified Review
    Excellent
    Professional, on time, and excellent. I would use them again.
  • Kevin K. Mar 25, 2017
    Window Installation
    Verified Review
    I had a great experience with Raetrent remodeling. They installed 12 windows in my home. They showed up early on the day with an entire crew of people, all of them were extremely professional and knowledgeable. They did a great job on the install, were very thorough, and really did everything perfectly. They finished everything in one day even though I know it took longer then expected. Overall I wouldn't hesitate to recommend them to others!
  • Nicole H. Feb 26, 2017
    Window Installation
    Verified Review
    Windows with Raetrent
    So far so good. I had called a national window business and got a price over the phone that was double what was then offered by Raetrent. Unhappy with the first price, I tried looking for a better deal. I put my info on Thumbtack and got several replies of a basic price guesstimate for what I was getting in to. He was the only one who said 'hey, I have an opening tomorrow, let me come out.' So I scheduled a consultation with him. He was very knowledgeable and took the time to make sure I understood too. The windows aren't in yet, but I feel confident I am going to be very pleased.
  • Robert K. Feb 23, 2017
    Siding Repair
    Verified Review
    Thumbtack Siding Review
    Very professional! Got the job done in one week from our phone call and went the extra mile to make us happy! We will recommend this firm to anyone needing siding. OUTSTANDING
  • James H. Feb 14, 2017
    Roof Repair or Maintenance
    Verified Review
    Punctual and Professional!
    Arrived early and didn't try to sell on unnecessary repairs. Mikey spent half an hour at least on roof with a hose hunting down the leak. I would highly recommend Raetrent Remodeling to a friend or relative.
  • Mila H. Jan 11, 2017
    Roof Repair or Maintenance
    Verified Review
    I called 3-4 different contractors. Raetrent was very honest and extremely affordable. They completed the work very quickly and efficiently. Definitely recommend working with them!! Thanks!
  • Chris M. Dec 16, 2016
    Roof Installation or Replacement
    Verified Review
    They were very professional and good to work with. I assume they did a great job but since it's on the roof, I'm not planning on checking. They were expensive for what I got but I chose them for the professionalism and the quality they spoke of.
    Chuck T. Dec 19, 2016

    Thank you Chris for the review. We do the best we can in giving value for the price that we charge. We made multiple trips to the house, and had to redo some bad roofing around both stacks, replacing both boots, and reinstalling the shingles properly. We also retacked some of the shingles, and give a 1 year warranty on the work. We feel for the price that we charged, versus the number of hours that it took to locate the boots, and multiple trips to the house, that the value is good. We appreciate your business and hope to earn the rest of the roof that wasn't completed next year. Thank you. Chuck

  • Daniel M. Dec 3, 2016
    Siding Installation, Repair, or Removal
    Verified Review
    Fast quote and service
    On time and a reasonable price. I'd use this company again.
  • John J. Nov 23, 2016
    Roof Installation or Replacement
    Verified Review
    Garage Roof
    Had a new garage roof put on, great work and a good value. Would use them again!
  • Barbara M. Oct 25, 2016
    Window Installation
    Verified Review
    Excellent Work!
    Chuck and his team came out for window replacement! The house is a rental and we were communicating long distance. His patience, follow up and excellent communications proved to be of great value. The windows were installed, my tenants are happy, I'm thrilled and my neighbors are happy. When Chuck went out to "walk the job", he made it a point to include other items he saw that needed attention. Some of those items were already being done by another contractor on the job, but the fact that he saw them and included them in his communication with me, was much appreciated. The other contractor on the job had high regard for Chuck and their overall interaction. Thank you to you and your team for a wonderful job. It was truly a pleasure working with you and we will definitely call you again in the future. ~ Barbara M.
  • Karyn S. Sep 22, 2016
    Siding Installation, Repair, or Removal
    Verified Review
    House siding
    Chuck, Jerry and crew did an awesome job siding my house. It looks fantastic and I am very happy with it. They were so nice, communicated well, worked quickly and efficiently. It turned out even better than I expected. They also financed which was a big help.
  • Laura V. Aug 8, 2016
    Window Installation
    Verified Review
    We hired Chuck and his team to install a window in our new home (where there was no window to begin with). I cannot say enough about how happy we are with this decision. His installation team did an amazing job with the installation -- from both the inside and the outside of the home, there is no evidence of their work cutting the window opening, etc. The window itself is high quality. And our brainstorming with Chuck over size and location of the window resulted in the outcome I had dreamed up -- tons of natural light and added aesthetic appeal to our home. 5 out of 5 stars for this remodeling team. Highly recommended.
  • Rodney A. Aug 7, 2016
    Window Installation
    Verified Review
    Presentation of product was excellent installation was professional and neat. I'm very happy with the results would gladly recommend ReaTrent Construction. For your windows roofing and siding needs. Chuck Thall does a great job explaining the product and is reasonably priced.
  • Mike H. Jul 22, 2016
    Window Installation
    Verified Review
    Very well organized, and answers all my questions with confidence, and good quality prouct. Also has pride in his work.
  • Ken E. Jun 9, 2016
    Siding Installation, Repair, or Removal
    Verified Review
    RaeTrent Remodeling provided repairs and restoration to the vinyl siding and aluminum fascia on my Lakewood Home. Each step of the process was very thorough, neat and professional. Chuck is exceptionally knowledgeable about home remodeling work and conscientious about the quality of his services to his clients. Chuck was very considerate about the cost for this work, as well. I was at work when the repairs took place, and when I came home everything was completed to my satisfaction, and as we had discussed. On a more personal note, he's courteous, conversational and very approachable with questions. I look forward to working with ReaTrent again, and I'm very happy to recommend Chuck to my friends and neighbors.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
I really don't as each house and project is different. We do offer different sales throughout the year depending on what suppliers offer me.
What is your typical process for working with a new customer?
We make an appointment that usually takes 30 to 60 minutes. It will be with me, and only me. I measure, and show the materials that we will be using on the house, and answer any questions. Then leave an estimate good for 30 days.
What education and/or training do you have that relates to your work?
25 years in the home improvement business, selling, managing and running companies. I also consult all over the country for other companies showing them how to become more profitable.
How did you get started doing this type of work?
1991, came out of c.w.r.u. with a degree in finance and was working downtown. A friend worked in this business, and I came to check it out and have loved it ever since.
What types of customers have you worked with?
Everyone who owns a home. Every neighborhood surrounding Cleveland.
Describe a recent project you are fond of. How long did it take?
A complete home makeover in my own neighborhood. Our kids go to school together. Siding, windows, roof, doors, garage door. The house looks amazing and the wife always brags about the job that we've done. I sell to neighbors all the time because they know I'll be there to take care of them.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they give you a written quote, and explain things thoroughly. Just eyeballing something and shooting a price is no good. Also, if they can't give you an estimate on the spot, this should be a red flag. We all know how much things cost if we've been in the business. You should feel comfortable with the work and the salesman or owner. Do some research ahead of time.
What questions should customers think through before talking to professionals about their project?
How long will it take, what materials are used and why, and stay away from the cheapest price...cheap isn't good and good isn't cheap.