FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our minimum hourly rate starts at $15.00 an hour (Not including supplies & Labor). Our clients find that this pricing is cheaper than many of our competitors and more dependable pricing. Straight Defined offers pricing packages with bulk pricing for all services for those who need simple. With our packages, they can be split for multi-needs as wells. Our baseline packages: Silver Package: $250.00 -2hrs. any service -Plus Labor & Supplies* (Multi use services) Bronze Package: $375.00 -4hrs any service -Plus Labor & Supplies* (Multi use services) Gold Package: $500.00 -6hrs. any service -Plus Labor & Supplies* (Multi use services) OUR PACKAGES ARE FOR CERTAIN JOBS ONLY PLEASE ASK ABOUT HOW PACKAGES WORK
- What is your typical process for working with a new customer?
1. Send pictures of all jobs needed 2. Schedule your job through thumbtack 3. Pay for the job ahead of time 4. We text when we are on the way 5. We ask for signatures that we attended 6. We work
- What education and/or training do you have that relates to your work?
Each agent comes with heavy training, and degrees as well as experience.