FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No. We tailor our pricing on various factors. In the world of IT, nothing is the same in every case. So we prefer to keep costs low by tailoring the actual work being done.
- What is your typical process for working with a new customer?
First is to arrange a date/time and then provide them with a FREE consultation and quote the total cost before doing any work. This has proven to be a successful method in the past 10-15 years.
- What education and/or training do you have that relates to your work?
I have been certified by major industry players such as Microsoft, Cisco, CompTIA to name a few. I have received the following certifications: - Microsoft Certified Trainer - Microsoft Certified Systems Engineer - Cisco Certified Network Administrator - CompTIA Network+ - CompTIA Server+ - CompTIA A+ - US Government DOD Nispom Chapter 8 Certified - Community College of Air Force Electronic Switching/Computer Systems Certified