|Monday||7:00 p.m. to 10:00 p.m.|
|Tuesday||7:00 p.m. to 10:00 p.m.|
|Wednesday||7:00 p.m. to 10:00 p.m.|
|Thursday||7:00 p.m. to 10:00 p.m.|
|Friday||7:00 p.m. to 10:00 p.m.|
|Saturday||7:00 p.m. to 10:00 p.m.|
About this pro
2 years in business
2 hires on Thumbtack
Marilyn A.Oct 26, 2017Verified
Arthur is amazing! He knows his stuff and is driven to satisfy the client. He goes the extra mile and gets the job done regardless of obstacles along the way. I highly recommend him and he will be the first call the next time one of our computers decides to stop working.Jun 24, 2017
Gracious, on time, friendly, very generous with knowledge, expert at solving my problem. Highly recommend!May 17, 2017
Wasted no time in fixing my problem then with so much time left, he fixed 2 other computers, and a printer then added security software to them. It was my first time using Arthur but hi is now my go to guy! He also showed up 30 minutes after my first call to him. That is appreciated.May 12, 2017Arthur Z.'s reply
Thank you David for the kind words. It was a pleasure meeting you. I am really happy that I was able to provide you the help you needed. I look forward to coming to your rescue again soon.
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- What should the customer know about your pricing (e.g., discounts, fees)?I do have an hourly rate of $80 that I charge with a minimum service call being 1 hour.
- What is your typical process for working with a new customer?I like to get an understanding of the issue they are encountering then I like to explain to them their options and the means for how to resolve the issue. I also like to provide customers ways for best practices and how to avoid similar problems in the future.
- What education and/or training do you have that relates to your work?I have 3 separate Associate degrees in 3 different computer fields that I have completed. Apart from the education, I have over 20 years of job experience/personal computer experience.