FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have flat prices. No matter how long will it take, you can be sure your wallet is safe. The service call fee for residential appliance or HVAC is $85. The service call fee for commercial appliance or HVAC is $105. The service call fee is the cost to have a technician come to your place, perform diagnostics and provide a repair estimate. If you decide to proceed with the given estimate, the service call fee will go toward the total repair cost. Your total costs will include labor plus any parts. If you decline the repair, you will still be responsible for the service call fee.
- What is your typical process for working with a new customer?
A trained technician will come to your place, perform diagnostics, tell you what's wrong with your appliance or HVAC and provide you an estimate for repair. After that you can choose would you like to fix your unit or not. If you prefer to go ahead with a repair the diagnostic fee will be applied toward the repair cost.