About this pro
2 years in business
13 hires on Thumbtack
Very detailed in work quality! Seemed quite knowledgeable & efficient! They showed up on time and billed fairly!Aug 14, 2018
Friendly, competent team that got the job done in one afternoon. Thanks!Apr 10, 2018VerifiedAmerican Electrical Innovations Ltd.'s reply
Thank you for your review Jamie! It was a pleasure doing business with you. Please let us know if there is anything we can help with in the future.
They did an excellent job at a clearly stated and reasonable rate.Aug 13, 2018Verified
Cam is detail oriented and just generally awesome to work with. He KNOWS his stuff!Nov 9, 2017VerifiedAmerican Electrical Innovations Ltd.'s reply
Thank you Shaleen, it was a pleasure working with you. I look forward to future projects! - Cam
Sara Yvon V.
Denver Buyer Beware: This company is located almost 2 hours outside of Denver and will charge you full hourly rates for the electricians drive time without mentioning this fact to you. Hire someone that is in Denver or has a flat trip charge--AIE charged us for almost 4 hours additional each day (at $130/hour) for our 3 day job...adding almost $1400 to our bill. Had this fact been disclosed to us up front, we would not have hired them, as there are plenty of electricians in Denver and there is no need to bring someone in from that far away. We simply didn't know due to using Thumbtack. In addition, the owner was incredibly rude when I attempted to discuss this situation with him, and I ultimately had to hang up the phone as he was yelling at me about his need to make payroll. It was so intense that I was concerned he was going to come to my house in person to yell--not a good or safe feeling.May 31, 2018VerifiedAmerican Electrical Innovations Ltd.'s reply
Hi Sara, I am sorry you feel your experience was not great, but we do have a profile on Thumbtack that shows our location. We do strive to provide great customer service. We did give you an estimate before hand, and all of this information was disclosed, including trip times. When you add to the work you want done as our guys are working, it does increases the time spent in your home, thus increasing the bill. When we discussed the completed work with you, you had stated you were amazed at the job our guys did with a very old crumbling brick building. We did have you sign a work agreement before the work started morning of. We of course have to pay our guys for their time. You being a business owner yourself, I am sure you can understand. In regards the the phone conversation, it was not as "heated" as you are stating, but if you feel it was I do apologize. It's never fun trying to collect a debt owed. We have had a four to five star rating with all our customers since our doors opened. We have made several attempts to contact you regarding payment, and also offered to discuss your bill in our voicemail, you did not returned our calls. We are still willing to discuss your bill if you are open to returning our calls.
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- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is a blended rate, and our estimates always include a Journeyman and apprentice team with tooled trucks, this assists in decreasing the total time spent in your home, saving you money and time. We do NOT charge fuel surcharges to our customers. We do charge drive time to anyone residing outside a 30 mile radius of Wellington. In July we will have full time services offered in the Denver area. We believe in serving those that have serves us, so we always offer a 10% Military discount.
- What is your typical process for working with a new customer?I will meet with a potential customer at the job location to gather all of the information and discuss the customers needs, wants and the details of the job. I then can put together an estimate. We always offer free estimates.
- What education and/or training do you have that relates to your work?Canada and USA certificates. I have 20 years combined experience in Industrial, Commercial, Residential, and agricultural wiring, Onsite Safety, Colorado master electrician, Colorado Electrical Contractors, and Canada wide Journeyman electrician.
|Monday||7:00 a.m. to 5:00 p.m.|
|Tuesday||7:00 a.m. to 5:00 p.m.|
|Wednesday||7:00 a.m. to 5:00 p.m.|
|Thursday||7:00 a.m. to 5:00 p.m.|
|Friday||7:00 a.m. to 5:00 p.m.|
|Saturday||7:00 a.m. to 5:00 p.m.|