FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary greatly depending on the job, my rates go normally range from $60-$140 per hour.
- What is your typical process for working with a new customer?
Visit customer location to understand what the customers needs vs. what they think they need. Often times just visiting and looking at things will allow me to give better suggestions and ideas with the problem at hand.
- What education and/or training do you have that relates to your work?
I have 15 years professional experience working in the IT field supporting many different business environments, as well as multiple certifications: MCP (Microsoft Certified Pro) ACDT (Apple Certified Desktop Technician) Server+ Network+ Linux+ A+