Current Top Pro
Hired 66 times
7 years in business
(Central Time Zone)
Mon - Fri
8:00 a.m. to 5:00 p.m.
Cash, Paypal, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Jan - Jul
Jul - Dec
Move out cleaning
House with pet(s)
Works with houses with pets
Ashley is fabulous. She is personable, does great with my pets and leaves my home sparkling. My bathtub has never looked better!! And it smells so clean and fresh!Jan 11, 2019
Ashley's cleaning is wonderful! She comes every other week and doesn't skip doing anything... she does our dusting, carpets and hardwood floors and even my husband agrees the house always looks beautiful after she's been there!Sep 13, 2016Verified
The 1 star rating was a mistake. She did contact me a was very nice.Jan 5, 2019VerifiedWhat-A-Relief Cleaning Service's reply
Thank you! I was confused. Let me know if anything changes!
Ashley did an amazing job. She paid great attention to detail and cleaned a lot of places that I've noticed other cleaning services don't clean (like mobility devices, etc since I use a wheelchair). She also helped me organize some clutter which was above and beyond. She also had an awesome price, it was so affordable for such quality work, I would highly recommend her to anyone.May 22, 2018Verified
Ashley did a fantastic job. She is a hard worker and listened to what we needed and gave us that plus. Very happy with our choice.Dec 1, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Yes, I have a standard pricing system used to respond to requests. It uses the basic information provided on Thumbtack. But there is so many factors that play in to pricing, including a clients budget. I'm flexible and I like to be accommodating, which is why I always encourage people to reach out to me by phone or have a home visit to discuss their needs and try to work something out. Since I own my business and it's only me, I have the freedom to do that.
- What is your typical process for working with a new customer?After submitting the quote, once contacted, I like to arrange the free home visit. At the home visit, the client has the opportunity to see me, meet me and get an impression of who I am. I also get a feel for the client, their needs and expectations. As well as getting to see their home, which is the best way for me to get an idea of how much time is needed for heir home. Then a price would be discussed based on all factors. If a client chooses me at that point, all the details are worked out; when, how to enter, payment, allergies, etc.
- What education and/or training do you have that relates to your work?I'm the daughter of a meticulous mother, she cleaned to relax and she taught me well.