FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies depending on the project scope and budget needs of the client.
- What is your typical process for working with a new customer?
When I first work with a new client I like to fully understand the business need for the project, timeline and estimated budget. Once the initial discovery process is complete, I followup with a request for an initial meeting and discuss details of the project and conclude with a contract/statement of work that outlines rules of engagement, pricing and timeline for completion of the project.
- What education and/or training do you have that relates to your work?
I have a masters in Information Technology from Rochester Institute of Technology where I studied e-commerce & project management. I'm also scrum certified with the Scrum alliance.