FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Arias & Associates has a several prices for diffrent service's. At Arias & Associates we love to make a customer connection. We will drive to your location and give you the estimate on the service so ther is no misunderstanding on the price. This is very important because depending on the situation the job can become a lot more difficult or easier. We like going over the plan we are going to take and communicate that to our customers off ther options. Arias & Associates offers 10% discount on for senior citizen's. Arias & Associate's is committed and believes to give back to our community to keep Austin beautiful. We also offer special discounts on our returning customers or referral new customers to us that keeps us in bussiness. Arias & Associates stands by ther mission statement which is "If you can dream it, we can built it".
- What is your typical process for working with a new customer?
Arias & Associates typical process that we take is to go meet and great with our future costumer. Arias & Associates believe in customer relationship is key to our success. We like going to check the job in person so ther is no bad understanding, give the estimate to the customer, and come to a mutual agreement. Once both party's are satisfied will move on to schedual the job and go over the details. Then once job is complete we payment will be deliverd.
- What education and/or training do you have that relates to your work?
Arias & Associate's is led by professionals that are licensed and certified to do the work. Our staff graduated from Austin Community Collage in Austin, Texas with a Associate Of Applied Science Degree in Building Construction Technology. All off our staff is trained from safety with a OSHA 10 and OSHA 30. Safety is very important as well as 100 %