"Prompt, courteous, smart, quick, reasonable price. I had a problem with the shower. More water was coming out the bottom than the shower. Diverter gone bad over time. The first guy that came(not Mr. Latta), accidentally broke the pipe off when removing the old spout. The second guy ( not Mr. Latta), came, said if I would move the vanity and cut an access panel in the wall, he would come back and fix it in about an hour. I did that. After 3 unreturned calls, I called a 3rd guy to come. I waited all day the next day. No-show.
I’m getting frustrated now. Being recently paraplegic from a surgery gone wrong, and this being the only bathroom downstairs, I really needed to clean up. So I decided I was going to have to do it myself. I made quite a mess, as you’ll see in the pictures, but I succeeded in getting the the broken off threaded pipe out. Got replacement parts.
That’s when I received a call from Mr. Latta. A dear friend from my church had sought him out and told him of my situation. Mr. Latta was here the next morning. He assessed the situation and sent one of his guys the next day (which was his off-day). He was quick. He came back with another worker to lift the countertop in place. Hooked up the sink. Cleaned up & vacuumed. He even filled in scratches on the wall and painted over them! Replaced the baseboards too. Super job and such good people to be around. I am very impressed with the whole crew. I’m planning to use them to build a wheelchair ramp as well as flooring and painting when they have time. Thank you for helping me, Mr. Latta.
Thanks for showing up and completing the job!"